Customer Logistics VMI Planner

Customer Logistics VMI Planner Jacksonville, FL, FL, United States of America · Full time Posted: 8-May-2025 Function: Supply Chain Location: Jacksonville, FL Contract type: Regular Employee Country: United States of America Job Type: Full time YOUR OPPORTUNITY The Customer Logistics VMI Planner is responsible for inventory replenishment (VMI) into Distributor warehouses and minimizing Distributor out-of-stocks enabled by exceptional collaboration, proactive order management and strong Distributor engagement. Decisions are made daily based upon Distributor requirements in conjunction with optimizing service, cost, cash, and quality. Exceptional communication skills are required as this position deals directly with the Distributors and Commercial Sales along with various Supply Chain functions. ABOUT YOU A results-focused professional skilled at optimizing distributor relationships and supply chain processes. You drive continuous improvement, balance sales and supply chain goals, and foster collaboration to ensure operational excellence and customer satisfaction. RESPONSIBILITIES - WITH OUR CONSUMER AT THE HEART YOUR KEY FOCUS WILL BE Responsible for Distributor replenishment recommendations for • Serves as a single point of contact for Distributors • Acts as the 1st point of escalation for Commercial/Sales teams • Ensures Distributor satisfaction through constant interaction with Distributor and internal cross-functional departments • Drives continuous improvements in business processes via critical thinking, sharing of best practices and ensuring appropriate alignment with cross functional teams. Decision Making/Top Accountabilities Maintain strong business relationships with key State, Commercial and Finance team contacts Create a DRP/VMI plan which will generate recommended orders as well as feed the forecast for Supply Planning Manage and monitor finished goods inventory at distributor warehouses Work with logistics to expedite delivery of orders where needed Provide Distributor with information regarding order status and logistics issues Balancing the demands of Sales and Supply Chain goals while maintaining excellent service Lead regular collaborative meetings with internal and external partners to ensure optimal service Manage Customer Orders: Proactively manage customer purchase orders (POs) from order entry to delivery, ensuring a smooth order-to-cash process and eliminating roadblocks. Process Claims: Handle distributor claims according to standard operating procedures, coordinating with customers, 3PL, warehouse, and other stakeholders as needed. Financial Responsibility Ensuring the Distributor maintains appropriate inventory levels via accurate VMI Plans (NSV impact) The VMI Plan provides an accurate forecast signal to Supply, which influences finished good inventory (cash impact) Ensuring innovation orders meet expected timelines (NSV Impact) Identifies and maintains DPL opportunities (cash impact) Proactively manages and communicates service issues to minimize escalations (cash impact) Key Outputs/Deliverables Ensure adherence to order guidelines and proactively recommend order management & process improvements to Distributors (i.e., route-to-market, order lead time, order quantity) Conduct a quarterly review of planning parameters to ensure alignment with Distributor Requirements. Ensure that Distributor issues/complaints, quality issues, and product transfers are processed in a timely manner. Provide insight into collaboration opportunities with our Distributors and see through to execution SKILLS - THE SKILLS AND EXPERIENCE NEEDED TO CREATE YOUR LEGACY 3+ years of experience in Supply/SMR/VMI planning (Beverage alcohol industry preferred but not required). Highly motivated; enthusiastic, energetic, capable of working in a fast-paced environment Understanding of logistics and inventory management concepts Proficient in Microsoft Office (Excel, Word, Power Point) and web-based applications Strong organization and planning skills Proven analytical capabilities, strategic thought and problem-solving skills Excellent written, verbal communication and presentation skills. Excellent interpersonal skills - ability to work independently and in a team environment Demonstrated ability to build strong customer relationships and manage customer expectations Simplify and summarize complex situations, ideas, and arguments to both cross functional teams and various levels across the organization. leadership agility leadership agility At Bacardi we care deeply about finding brilliant talent who can bring the following personal attributes to help elevate our 3Fs: Fearless, Family, Founder culture to the next level. Belonging: You have a strong capacity to create a culture of ‘Belonging’, where people feel appreciated for who they are, what they do, and who they can become Self-Awareness: You have high levels of self-awareness, are reflective and know yourself well, understanding both your own strengths and weaknesses and your impact on others People Agility: You bring a deep ability to understand and relate to people and navigate through tough situations to harness and multiply collective performance Results Agility: You demonstrate consistent delivery of results in first-time situations by inspiring teams, exhibiting a presence that builds confidence in yourself and others. Mental Agility: You can think critically to penetrate complex problems and expand the possibilities by making fresh connections. You think strategically whilst being execution focused and bring creativity to the challenges you’re presented with Change Agility: You have a deep natural curiosity, desire to experiment and ability to effectively deal with the heat of change. You have a growth and learning mindset: ready to test, stumble, learn and apply from experience Disclaimer: Bacardi seeks talent from all backgrounds to bring diversity of thought, agility and capability to our organization across the globe. We promote a working environment where all employees are treated and rewarded fairly. We do not tolerate any form of discrimination that adversely affects individuals or groups on the basis of national origin, race, color, religion, sex, gender, sexual orientation, marital status, disability, age, and any other legally protected aspect of a person's identity. U.S. applicants have rights under Federal Employment Laws