What are the responsibilities and job description for the Coordinator/ Case Manager position at BAC?
**Coordinator/ Case Manager**
Qualifications
Knowledge, Skills, And Abilities
Coordinates Transition Services Training program activities for BAC participants to include goal planning, work assignments, progress reports, and communications to Individuals with Disabilities (IWD) to allow them the opportunity to grow and learn within the work environment.
Essential Functions
The list of essential functions below is intended to be representative of the tasks performed within this job. Other duties may be assigned based on business need.
Conduct comprehensive assessments of participants by gathering information through interviews, observations, and record reviews. This includes conducting intake assessments for new participants to identify their needs, strengths, and challenges, which will help determine suitable services and required ratios
Provide orientation sessions/tours for new participants to explain available services, program policies, and procedures, ensuring they understand their rights and responsibilities.
Provide various transition services to participants based on area of assignment and in accordance with the transition team plan.
Assist with program planning and implementation activities; monitor and evaluate effectiveness; suggest improvements as needed.
Maintain accurate documentation on individual participant objectives and progress towards goals; submit documentation to program administrators and other authorized recipients as scheduled.
Serve as a liaison between participants and family/community members to ensure accurate and timely relay of information.
Collaborate with transition services instructors to deve op training methods and monitor participant goals.
Through observation of participant behaviors, develop and implement corrective measures to ensure safety and emotional well-being, and resolve participant complaints and concerns, communicating any issues with appropriate parties in a timely manner.
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Qualifications
- Associates Degree in related field.
- Four or more years of experience in education and/or working with individuals with disabilities (IWD).
- An equivalent combination of education, certification, training, and/or experience may satisfy the above requirements.
- Florida Department of Children and Families (DCF) Level 2 background screening requirements.
- Possess, or obtain within the first 90 days, first aid, cardiopulmonary resuscitation (CPR), and automated external defibrillator (AED) certifications and eight hours of continuing competence units (CCUs) as specified by the Agency for Persons with Disabilities (APD).
- May be required to have or obtain additional formal industry certification(s) based on area of assignment.
- Valid Drivers License, have a clean driving record (verified by Motor Vehicle Report screening) and access to transportation.
- Pre-employment drug screening.
- Experience working with IWD.
- Experienced in Behavioral Management.
Knowledge, Skills, And Abilities
- Knowledge of the principles, practices, techniques and professional standards in the field of habilitation services for individuals with disabilities (IWD).
- Knowledge of community organizations and social service programs.
- Knowledge of principles and procedures for employee support services.
- Knowledge of the Health Insurance Portability and Accountability Act (HIPAA).
- Operate a computer using Microsoft Office suite and applicable department/organization specific software.
- Manage confidential employment information with tact and discretion.
- Read, analyze, and interpret program related laws and regulations and establish necessary work processes and procedures.
- Manage multiple priorities to ensure that deadlines are met.
- Use critical thinking skills to arrive at solutions and suggest improvements to processes.
- Establish and maintain effective and collaborative working relationships with those contacted in the course of work.
- Communication skills, both orally and in writing.
Coordinates Transition Services Training program activities for BAC participants to include goal planning, work assignments, progress reports, and communications to Individuals with Disabilities (IWD) to allow them the opportunity to grow and learn within the work environment.
Essential Functions
The list of essential functions below is intended to be representative of the tasks performed within this job. Other duties may be assigned based on business need.
Conduct comprehensive assessments of participants by gathering information through interviews, observations, and record reviews. This includes conducting intake assessments for new participants to identify their needs, strengths, and challenges, which will help determine suitable services and required ratios
Provide orientation sessions/tours for new participants to explain available services, program policies, and procedures, ensuring they understand their rights and responsibilities.
Provide various transition services to participants based on area of assignment and in accordance with the transition team plan.
Assist with program planning and implementation activities; monitor and evaluate effectiveness; suggest improvements as needed.
Maintain accurate documentation on individual participant objectives and progress towards goals; submit documentation to program administrators and other authorized recipients as scheduled.
Serve as a liaison between participants and family/community members to ensure accurate and timely relay of information.
Collaborate with transition services instructors to deve op training methods and monitor participant goals.
Through observation of participant behaviors, develop and implement corrective measures to ensure safety and emotional well-being, and resolve participant complaints and concerns, communicating any issues with appropriate parties in a timely manner.
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