Business Analyst

This individual will ensure appropriate communication amongst the entire project team and stakeholders. You will have the opportunity to work on our new cutting-edge publishing titles and distribution channels.

Responsibilities:

• Handles day-to-day management of the business analysts and their associated tasks. Will handle core and contingency assignment while tracking deliverables through created, agreed and managed timelines.
• Need to have strong sense of urgency, superior organizational skills and ability to successfully interface with clients.
• Ensures methodologies, delivery processes, and implementation management processes are followed
• Balance business and technology issues as well as communicate appropriately with both technology and business.
• Conduct analysis of business issues and challenges. Triage incoming issues and assign to staff and track progress, assist with escalations.
• Identify Business Analyst strengths and weaknesses and suggest areas of improvement.
• Recommend solutions to improve business decision-making with a focus on the core systems, technology strategies and standards.
• Facilitate group meetings such as workshops and training.
• Work with end-users to define and execute test scenarios and ensure appropriate end user training.
• Perform analysis of requests for system development/maintenance and determine the most effective approach.
• Work closely with the development team, develop project and program documentation and specifications including Functional and Technical Requirements documentation.

Qualifications

• 7 years experience as a Business Analyst.
• 3 years staff management experience.
• Superior written and verbal communication
• Prior Bonaire Revport experience (or FiServ Advantage, Quartal Fee Manager, Redi2 Revenue Manager) a plus.