What are the responsibilities and job description for the IT Hardware Installation Technician position at B360™?
Key ResponsibilitiesHardware Removal & Installation
- Remove and install KVMs, all-form-factor CPUs, and associated hardware on and under workstations
- Remove and install mice, keyboards, monitors, monitor arms/trees, docking stations, surge protectors, and UPS units
- Remove and install desktop printers, multi-function device printers, and desktop scanners
- Remove and install phones, speakers, headsets, push-to-talk devices, smart card readers, and Video Teleconferencing (VTC) units
- Remove and install cameras and other peripheral devices
- Remove and install wall-mounted TV brackets and televisions, and wall-mounted world clock
- Cable Management & Documentation
- Route and manage cables within modular and system furniture using Velcro tie wraps only (no zip ties or other fasteners)
- Maintain accurate equipment documentation throughout all removal and installation activities
- Ensure every workstation is set up in compliance with Air Force standards and regulations
- Maintain clean and organized work areas throughout the installation process
- Restore all disturbed areas and base property to as-found condition upon completion
- Remove all project residue and ensure work areas are left clean and debris-free
- Minimum 2 years of hands-on IT hardware installation experience in an enterprise or government environment
- Demonstrated experience with structured cable management in office or modular furniture environments
- Familiarity with Air Force or DoD IT installation standards (ANSI/TIA 568, AFSSI 7702, MIL-HDBK-232A, etc.)
- Experience completing high-volume workstation deployments or hardware refresh projects
- Proficiency with common power and hand tools used in IT hardware installation
Other Requirements
- Ability to read, write, speak, and understand English – all documentation must be in English
- Compliance with all OSHA, EPA, federal, state, and base safety regulations
- Compliance with environmental regulations applicable to Tyndall AFB
- Willingness to report accidents/incidents to the Base Safety Office (BSO) and cooperate with any government investigation
Preferred Qualifications
- Prior experience working on a DoD military installation
- CompTIA A or equivalent hardware certification
- Experience with VTC systems and peripheral AV equipment
- BICSI Installer or Technician certification
- Familiarity with TEMPEST/Red-Black installation guidelines (MIL-HDBK-232A, NSTISSAM Tempest/2-95)
- Experience with grounding, bonding, and shielding for electronic equipment (MIL-STD-188-124B, AFI 32-1065)
Lead Technician / Site POC – Additional Requirements
One technician per project must be designated as the Site Point of Contact (POC). The Site POC serves as the on-site interface with government personnel and may also serve as the Project Manager. Additional responsibilities include:
- Remain on-site during all duty hours until project completion
- Serve as primary interface with government personnel on quality, safety, and discrepancy matters
- Prepare and submit the Site Visit Request Letter identifying all personnel details (names, SSNs, driver’s license info, clearance status)
- Coordinate and submit a milestone schedule detailing time-phased start and completion estimates for all project activities
- Schedule and coordinate the final project walkthrough with the AFNORTH 1AF POC no later than 5 calendar days prior to acceptance
- Report all accidents/incidents to the Base Safety Office and cooperate fully with any government investigation
- Ensure the work area is maintained safely and that any unsafe conditions are corrected before work resumes
Job Type: Full-time
Pay: $45.00 - $65.00 per hour
Work Location: In person
Salary : $45 - $65