Director of Information Systems

Company Description

B2B Industrial Packaging is America's largest strapping distributor, providing packaging equipment and supplies such as corrugated boxes, strapping, tape, stretch film, protective packaging, and fasteners to customers across the U.S. and Mexico. With 24 distribution centers, we combine local expertise and inventory management with national buying power to deliver cost-effective and efficient packaging solutions. Our team of packaging specialists is dedicated to improving operations for thousands of clients through tailored guidance and quality service. Visit www.B2BInd.com to learn more about our offerings.

Role Description

This is a full-time hybrid role based in Glen Ellyn, IL, with some flexibility for remote work. As the Director of Information Systems, you will oversee the company’s technology infrastructure and strategic IT initiatives. Responsibilities include managing information systems, ensuring network security, analyzing system performance, creating IT budgets, and aligning IT operations with organizational goals. You will lead a team of IT professionals, drive innovation, and ensure the reliability and security of all technology solutions.

Role and Responsibilities

• Build and execute a multi year Technology Strategy and road map aligned with the companies growth and operational objectives.
• Serve as a technology visionary identifying digital tools, AI solutions and innovations that enhance efficiency, scalability, and customer experience.
• Lead digital transformation initiatives including ERP modernization, system integration, evolution of E-commerce capabilities.
• Strengthen cyber security posture through monitoring, upgrades, AI assisted threat detection, and adherence to industry best practices.

Systems Application and Integration

• Lead organization of Sage ERP, focusing on improvements in inventory, pricing, procurement, financials, and E-Commerce integration.
• Oversee enhancements to packaging industry tools, including SKU configurators, artwork approval, systems pricing engines, and fulfillment applications.
• Manage implementation and continuous improvement of CRM, quoting, and digital order management platforms across all sites.
• Drive integration of applications across departments to improve automation, data accuracy, and AI enabled reporting and insights.

E-Commerce and Digital Experience

• Oversee the E-Commerce platform, ensuring real-time connectivity with ERP, customer data, inventory and order tracking.
• Collaborate with sales and marketing to enhance online product catalogs, customer portals, self-service capabilities, and automated workflows.
• Support development of digital configurators, sample ordering engines and packaging specification tools, incorporating AI-driven recommendation engines where appropriate.

Infrastructure Operations and Governance

• Lead IT infrastructure strategy, including cloud migration, network resilience, redundancy, cyber security, and business continuity planning.
• Manage IT operations, including system performance, service desk support, and help desk processes.
• Establish and enforce IT governance practices, documentation standards, and change management processes.
• Manage IT budgets, technology investments, vendor relationships, and contract negotiations, including those related to AI platforms and solutions.

Leadership and Organizational Development

• Build and mentor a high-performing technology team capable of supporting current needs and future business expansion.
• Promote a customer first service culture within the IT function and encourage strong cross functional collaboration.
• Champion innovation and continuous improvement driving adoption of modern technologies automation AI and data analytics.
• Support technology components of mergers and acquisition activities including diligence, integration, and system standardization.

Qualifications

• Education: Bachelor's degree required MBA or advanced it degree preferred.
• Experience: 10 years of progressive technology leadership experience within manufacturing, distribution, packaging, or related sectors.
• Skills and Competencies: Strong experience with Sage ERP, E-Commerce platforms (Shopify, E-Commerce, Magento, or Custom B2B portals) and system integration. Office 365, SQL, cloud platforms and CRM systems, Hubspot preferred.
• Demonstrate success in fast growing private equity backed environments and the ability to scale systems rapidly.
• Be both strategic and hands on, capable of shaping technology vision while driving deep into operational execution.
• Experience leading digital transformation initiatives and building modern scalable IT environments that incorporate AI and automation.
• Excellent communication and influencing skills capable of engaging both technical and non-technical stakeholders.
• Strong team-building capabilities. Calm under pressure, decisive, and committed to continuous improvement.
• Entrepreneurial mindset with strong drive to create enterprise value.

This job operates in both a professional office environment a well as traveling to divisions.

This is a full time position, Monday through Friday 8:00 AM to 5:00 PM. Weekend or longer hours may be required based on business needs.

Diversity and Inclusion:

B2B Industrial Packaging is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome all qualified applicants and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic. Accommodations are available for applicants with disabilities upon request during the recruitment process and in compliance with the American with Disabilities Act.

This job description is intended to outline the general nature and key responsibilities of the role. It is not exhaustive and may be subject to modifications based on business needs and local state or federal requirements. Duties, responsibilities, and activities may be added, deleted, or changed at any time, with or without notice.