Sales Assistant

Job Description: The sales assistant will work with the CEO and purchasing department for electronic components/semiconductors. The sales assistant will provide excellent service to customers and assist with any inquiries the customers may have.

Responsibilities

• Ensure high levels of customer satisfaction through excellent service.
• Understand customer needs and requirements.
• Work with President/CEO to close sales and achieve quarterly quotas.
• Describe product information to customers, accurately and clearly.
• Follow all of the company policies and procedures
• Other duties as assigned.
  
  

Expectations:

The expectations for this position include, but are not limited to the following:

• The sales assistant will be polite, friendly, flexible and customer oriented.
• Engage customers and identify their needs.
• Assist the sales team as directed by the President/CEO.
• Make calls to customers and assists the President/CEO with following up and completing sales.
• Ability to quickly learn and utilize CRM and other software programs.
  
  

Requirements:

• Customer service skills
• Strong phone presence and experience dialing dozens of calls per day.
• Excellent verbal and written communications skills
• Strong listening skills
• Ability to multi-task, prioritize, and manage time effectively.
• Works well with others and as a team member.
• Basic understanding of sales principles and customer service practices; the company will provide industry specific training.
• Familiarity with Microsoft Office Software (Word and Excel specifically), email and phone systems.
  
  

Work Hours

• This is a full-time Hourly position.
• Work hours are 8:30-5:30 with an hour for lunch.
• This position is eligible for commission in addition to a base hourly wage.
  
  

This position reports to the CEO/President. Frequent meetings will be held to make sure the company objectives are met, that training is going well, and address questions and review goals.

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