Engineering Coordinator

The Engineering Coordinator is responsible for coordinating the daily operations and providing administrative support to the Engineering department.

Essential Function of Job:

• Coordinate and follow up on assignments/work orders to Engineering staff utilizing the hotel work order system HotSOS.
• Facilitate requests to appropriate associates so that requests are handled in a timely manner.
• Continually communicate with front office, housekeeping, and department supervisors to verify status of all guest rooms and work order requests.
• Create and process purchase orders, and coordinate the securing of product and/or services
• Maintain complete knowledge of all Engineering services, hotel areas/features.
• Assist other Engineering employees in maintaining clean and organized work area. Assist in keeping adequate parts, materials and supplies in stock and ordering parts.
• Maintain effective filling systems; completing all administrative reports accurately and in a timely manner.
• Answer all calls to Engineering department in a professional, friendly, and efficient manner.
• Administer guest call backs to ensure requests have been fulfilled.
• Schedule and track all engineering preventative maintenance to include creation and update of logs, recordkeeping, and other departmental projects as needed.
• Attend all scheduled training sessions and meetings as required.
• Perform any other job-related duties as deemed necessary

Benefits We Offer:

• Competitive Salary: A comprehensive and competitive compensation package.
• Performance Bonuses: Based on company and individual performance.
• Health Benefits: Full medical, dental, and vision coverage.
• Retirement Savings: 401(k) plan with company match to help secure your financial future.
• Paid Time Off (PTO): Generous vacation, sick leave, and paid holidays to promote work-life balance.
• Professional Development: Opportunities for career advancement, mentorship, and ongoing learning.
• Employee Discounts: Discounts on hotel stays and services across PHM properties.
• Wellness Programs: Access to health and wellness initiatives to support a balanced lifestyle.
• Flexible Work Environment: Options for flexible scheduling and work arrangements to promote work-life balance.

Performance Hospitality Management (PHM) is an Equal Opportunity Employer (EEO):

PHM is committed to diversity, equity, and inclusion in the workplace. We provide equal employment opportunities to all qualified individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or age. We embrace diversity and are committed to creating an inclusive environment for all employees.

• 
  1–3 years in facilities/engineering coordination, maintenance admin, or operations support (hospitality, commercial, healthcare, or multifamily preferred).

• Proficient with CMMS/work-order platforms and Microsoft 365/Google Workspace (Excel/Sheets, Outlook/Calendar).

• Familiarity with building systems terminology (HVAC, electrical, plumbing, life-safety) and service/vendor workflows.

• Strong organization, follow-through, and attention to detail; clear written and verbal communication.

• Basic purchasing/PO experience; comfortable reading invoices and tracking budgets.

• Nice to have: Experience with BMS/controls, utility tracking, or basic CAD/diagram tools; bilingual a plus.

Physical Requirements

• Sit/stand for extended periods; frequent walking between departments.

• Lift/push/pull up to 25–30 lbs occasionally (parts, boxes, binders); climb stairs; occasional ladder use to verify asset tags.