Banquet Server

The Banquet Server delivers polished, efficient service for meetings, weddings, and special events. You’ll set and strike rooms, execute buffet and plated service, and ensure guests have a seamless experience—on time, to spec, and with a gracious attitude.

Key Responsibilities

• Event Setup/Strike: Read BEOs; set tables, linens, serviceware, buffets, bars, and décor to specifications; break down and reset rooms post-event.

• Service Execution: Provide professional plated, family-style, or buffet service; tray-pass hors d’oeuvres; offer coffee/tea and wine service; replenish stations.

• Guest Care: Greet guests warmly, anticipate needs, handle requests and allergies/dietary notes, and escalate issues to the Banquet Captain.

• Standards & Safety: Follow food handling, sanitation, and responsible alcohol service guidelines; maintain clean side stations and service areas.

• Timing & Coordination: Follow event timelines and cues; communicate with culinary, bar, and AV to ensure smooth service flow.

• Inventory & Stewarding: Count and control china, glass, silver, linens; minimize breakage and waste; return items to proper storage.

• Cash/Checks (as applicable): Process tickets or hosted/consumption charges accurately; follow tip reporting and company policies.

• Other Duties: Complete side work, polish flatware/glassware, and assist with other F&B outlets as needed.

Benefits We Offer:

• Competitive Salary: A comprehensive and competitive compensation package.
• Performance Bonuses: Based on company and individual performance.
• Health Benefits: Full medical, dental, and vision coverage.
• Retirement Savings: 401(k) plan with company match to help secure your financial future.
• Paid Time Off (PTO): Generous vacation, sick leave, and paid holidays to promote work-life balance.
• Professional Development: Opportunities for career advancement, mentorship, and ongoing learning.
• Employee Discounts: Discounts on hotel stays and services across PHM properties.
• Wellness Programs: Access to health and wellness initiatives to support a balanced lifestyle.
• Flexible Work Environment: Options for flexible scheduling and work arrangements to promote work-life balance.

Performance Hospitality Management (PHM) is an Equal Opportunity Employer (EEO):

PHM is committed to diversity, equity, and inclusion in the workplace. We provide equal employment opportunities to all qualified individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or age. We embrace diversity and are committed to creating an inclusive environment for all employees.

• Prior banquet/catering or restaurant serving experience preferred (will train dependable, guest-focused candidates).

• Knowledge of basic service standards (plated/buffet/family-style) and wine/beer basics.

• Strong communication, teamwork, and problem-solving skills; calm under pressure.

• Able to read and follow BEOs and timelines; attention to detail and professional appearance.

• Certifications (preferred): Food Handler; TIPS/ServSafe Alcohol (or within 30 days of hire).

• Flexible availability, including late nights, weekends, and holidays.

Physical Requirements

• Stand/walk for extended periods; carry trays up to 25–30 lbs; lift/push/pull up to 40–50 lbs (chairs, tables, buffets).

• Frequent bending, reaching, and stair use; work in fast-paced environments and around cleaning/sanitizing chemicals (PPE provided).

Salary : $11