Leasing Consultant

Position Summary:

The Leasing Consultant will market and lease apartments in accordance with policies and procedures outlined by management. They are also responsible for providing resident services in a professional and courteous manner.

Essential Job Functions:

• Maintain an excellent customer service relationship by adhering to the BHOM Living Playbook
• Adhere to BHOM Policies and Procedures
• Greet prospective residents. Show model, market ready units and common areas
• Lease apartments and sell the products and services of the property to prospects
• Assist prospective residents with completion of online application
• Respond to internet leads, answer prospect calls and conduct property tours following the guidelines outlined in the mystery shop forms as well as training materials
• Work to optimize occupancy while maximizing leased rent
• Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios and work to achieve and exceed budgeted occupancy percentages
• Maintain thorough product knowledge of the property and competition
• Assist with market surveys as needed
• Collect deposit and/or fees associated with move-in
• Accurately prepare and have a thorough knowledge of all lease-related paperwork
• Maintain accurate prospect traffic and leasing data, and assist with other computer data entry as necessary
• Inspect units on a quarterly basis as well as prior to move-in
• Assist with planning and hosting of resident events
• Audit all lease and renewal files for key controls and bonus submission to the General Manager
• Assist residents with the move-out process
• Assist in the performance of turn process
• Write up and file service requests from residents upon receipt
• Contribute to the general upkeep and cleaning of office, common areas and model
• Achieve high productivity through reliable and punctual attendance and report any tardiness, attendance, and disciplinary issues to immediate supervisor.
• Perform various administrative tasks as needed

Minimum Qualifications/Skills: (include key differentiators)

To perform the role successfully, an individual must be able to perform all essential functions satisfactorily. The requirements define the knowledge, skill, and/or ability necessary to perform the essential functions. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Ability to read and write English fluently
• Ability to perform basic to intermediate math
• Computer literacy required

Desired Qualifications/Skills:

• High school diploma or equivalent preferred

Work Schedule: 8am-5pm, Monday-Friday, with extended hours and/or weekends being required as scheduled, or as needed to meet business needs.

Job Type: Full-time

Pay: $12.00 - $13.00 per hour

Work Location: In person

Salary : $12 - $13