Operations Training Manager

Operations Training Manager

Job Overview:

The Operations Training Manager is responsible for developing and managing training programs aimed at enhancing the skills and performance of the operations team. This role ensures that employees are well-equipped with the knowledge necessary to meet the company’s operational standards. The ideal candidate will have a solid background in operations and a strong ability to create effective, engaging training content.

Essential Responsibilities:

• Design and implement training programs focused on operational excellence, safety, and compliance.

• Conduct training needs assessments to identify skill gaps and areas for improvement within the operations team.

• Collaborate with department managers to create tailored training solutions that align with operational goals.

• Evaluate the effectiveness of training programs through feedback, testing, and performance metrics; adjust programs as needed.

• Stay current with industry best practices, tools, and technologies related to operations training.

• Ensure all training content and methods comply with company policies and industry regulations.

• Maintain and update training materials, manuals, and documentation to reflect changes in processes and procedures.

• Manage training schedules and logistics, ensuring that training sessions are delivered efficiently with minimal disruption to daily operations.

• Monitor the progress of trainees and provide ongoing support and feedback to ensure skill retention and application.

• Use data analysis to assess the impact of training on operational performance and make data-driven decisions for future training initiatives.

Additional Responsibilities:

• As assigned by Manager

Specific Knowledge, Skills and Abilities:

• Demonstrated ability to develop and deliver effective training programs.

• Strong understanding of operational processes and best practices.

• Excellent communication and presentation skills.

• Ability to work collaboratively with various teams to meet training objectives.

• Analytical skills to evaluate training effectiveness and improve training programs.

Preferred Education, Experience and Licenses:

• Bachelor’s degree in Business Administration, Operations Management, Education, or a related field

• 5 years of experience in operations, with a strong focus on training and development