What are the responsibilities and job description for the Customer Service Associate position at B&B Air Conditioning & Heating Service Co., Inc.?
Job Overview
Our Company is looking for a friendly, dependable and responsible individual to join our team for Customer Service/General Office Support, Entry Level, computer skills and customer service experience helpful, but not necessary. Great opportunity for advancement, B&B has always promoted from within.
Responsibilities include, but may not be limited
- Answering incoming calls in a pleasant & professional manner
- Scheduling/Assisting customers for service and/or maintenance
- Assisting with dispatching Technicians
- Processing credit card payments
- Processing service invoices which would include sending follow up letters, contracts & data entry
- Calling customers to schedule their planned maintenance or follow up services
- Filing, coping and general office support
Casual and friendly learning environment, stop by to meet us and complete the application in person. We have been in business since 1957 and have 7 locations serving Maryland, Virginia & DC. We are one of the best in the business!
You may apply in person Mon-Fri between 8:00 am to 4:30 pm and Sat 8:00 am to 12:00 pm at the following location:
B&B Air Conditioning & Heating Service Co., Inc.
6725 Santa Barbara Court, Suite 101
Elkridge MD 21075
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $18