Accounting Analyst

Duties/Responsibilities:

• Provide support to customers regarding billing inquiries and resolve any discrepancies or disputes related to payments.

• Prepares, verifies and posts customer credit card payments.
• Process daily invoicing.
• Maintains and updates customer files, including name or address changes, mergers, or mailing attentions.
• Drafts correspondence for standard past-due accounts and collections, identifies delinquent accounts by reviewing files, and contacts delinquent accountholders to request payment.
• Create reports regarding the status of customer accounts as requested.
• Research customer discrepancies and past-due amounts with the assistance of the Collections Manager and other staff.
• Collaborate with the Accounting Manager to reconcile accounts receivable on a periodic (at least bimonthly) basis.
• Assists in generating monthly billing statements based on the general ledger.
• Copies, files, and retrieves materials for accounts receivable as needed.
• Relays changes of information to appropriate employees.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Microsoft Dynamics 365 or AX experience preferred.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite or related software as well as other accounting software programs.
• Ability to operate related office equipment, such as computers, 10-key calculator, and copier.
• Ability to work independently and in a fast-paced environment.
• Ability to anticipate work needs and interact professionally with customers.
• Excellent organizational skills and attention to detail.

Education and Experience:

• High school diploma or equivalent required; Associates or equivalent experience preferred.
• At least two years of related experience required.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift to 15 pounds at times.