What are the responsibilities and job description for the Medical Receptionist position at Azaaki Healthcare?
Job Overview
We are seeking a professional and organised Medical Receptionist to join our healthcare team. The successful candidate will be the first point of contact for patients, providing excellent customer service and ensuring the smooth operation of the reception area. This role offers an opportunity to work in a supportive environment within a busy medical practice, contributing to patient care and administrative efficiency.
Responsibilities
- Greet patients warmly and professionally upon arrival, ensuring a welcoming environment.
- Manage appointment scheduling, cancellations, and reminders accurately using the practice management system.
- Answer incoming calls promptly, directing enquiries appropriately and taking detailed messages when necessary.
- Maintain accurate patient records, ensuring confidentiality and compliance with data protection regulations.
- Process patient check-ins and check-outs efficiently, including handling payments where applicable.
- Assist with administrative tasks such as filing, photocopying, and updating patient information.
- Liaise with medical staff to coordinate appointments and ensure smooth clinic operations.
- Ensure the reception area remains tidy, organised, and well-stocked with necessary supplies.
Skills
- Proven office experience with strong organisational skills.
- Previous administrative experience is highly desirable.
- Excellent communication skills, both written and verbal.
- Proficient in using office software and practice management systems.
- Ability to remain calm under pressure and handle sensitive information discreetly.
- Friendly demeanour with a professional attitude towards patients and colleagues.
- Strong attention to detail and organisational ability to manage multiple tasks efficiently. This role is ideal for individuals who are dedicated to delivering high-quality customer service within a healthcare setting while maintaining efficient administrative operations.
Job Type: Contract
Pay: $18.00 - $19.00 per hour
Expected hours: 40 per week
Experience:
- Medical receptionist: 1 year (Required)
- Hospital: 1 year (Required)
- Epic: 2 years (Required)
Work Location: In person
Salary : $18 - $19
