What are the responsibilities and job description for the Automotive Service Advisor/ Assistant Manager position at AYT AUTO CLINIC?
Job Overview
We are seeking a dynamic and motivated Automotive Service Advisor/Assistant Manager to join our fast-paced dealership team. In this role, you will serve as the vital link between customers and our skilled technicians, ensuring a seamless experience from vehicle intake to completion. Your energetic approach will drive customer satisfaction, promote additional services, and support the overall efficiency of our service department. This position offers an exciting opportunity for individuals with a passion for automotive repair and exceptional customer service to grow their career in a vibrant, team-oriented environment.
Responsibilities
- Greet customers warmly and professionally, listening carefully to their vehicle concerns and service needs
- Provide accurate auto estimates and explain repair procedures clearly to customers
- Upsell additional services such as oil changes, tire rotations, brake repairs, alignments, suspension work, and transmission services to enhance customer value and dealership revenue
- Coordinate with technicians to prioritize repairs and ensure timely completion of services including diesel engine repair, shocks & struts, air brake systems, and auto body repairs
- Manage service writing processes, documenting all work performed accurately in the system
- Handle cash transactions and process payments efficiently while maintaining accountability for all financial dealings
- Foster long-term customer relationships through excellent service and follow-up communication
Skills
- Proven dealership experience with a strong understanding of automotive diagnostics and repair procedures
- Extensive knowledge of automotive systems including transmissions, oil changes, wheel alignments, suspension components, tire services, brake systems, diesel engines, shocks & struts, and air brake systems
- Skilled in auto estimating software and service writing to accurately document repairs and communicate costs
- Exceptional customer service skills with the ability to upsell services confidently while maintaining integrity
- Mechanical aptitude combined with mechanic experience or service technician background to understand complex vehicle issues
- Ability to handle cash transactions responsibly and maintain accurate records
- Strong sales skills with a focus on automobile sales when applicable
Join us if you’re passionate about automotive excellence and eager to deliver outstanding customer experiences! This role is perfect for energetic professionals who thrive in a collaborative environment where your expertise makes a real difference.
Job Type: Full-time
Pay: $52,413.78 - $63,121.96 per year
Benefits:
- Employee discount
Work Location: In person
Salary : $52,414 - $63,122