Timekeeping Implementation Specialist

About Axiom Human Resource Solutions

We don’t believe in “one size fits all.”  Instead, we provide unique solutions. We take the time to fully assess the client’s operation in order to contribute towards their goals becoming reality. We dig in and find the practices that prohibit our clients from being its efficient, effective, and productive best. And then we tailor a solution.  Our goal is to help our clients Win with technology.  We help that happen through experience and a dedicated staff who makes it a priority to customize programs that address our clients’ unique business needs.

Our Values  

Absolute Communication  

Xuberant    

Initiative   

Ownership   

Mentor

Role Overview

The Timekeeping Implementation Specialist supports the onboarding of new clients and serves as the subject matter expert for UKG Ready timekeeping. Successful project implementations ensure continuity during the transition from prior software and provider. The scope of timekeeping includes punch gathering on clocks of all times, accurate time off accruals experience including leave of absence, identify and communicate best practices related to time, provide direct training and support for testing through live pay period, and coordinate with Payroll Implementation for accurate and timely payroll processing. This person will work as part of a team for blended projects including payroll, HR services, and external integrations.

Key Responsibilities

• Support the onboarding of new clients and serve as the subject matter expert for time off accruals, leave of absences, approvals processes, scheduling & advanced scheduler, time clocks, punch collection, cost center data allocation, and time calculations along with best practices.
• Support internal teams with project communication, knowledge sharing, and successful integration of time data into payroll.
• Assist and train clients in utilizing our products and services with ease.
• Establish and manage positive relationships with new and existing clients through our Implementation process.
• Identify and create all necessary pre-payroll and post-payroll reporting including missing punches, labor allocations, schedule related exceptions, accruals liability, and more.
• Responsible for learning and understanding system capabilities – prior knowledge of UKG Ready payroll and/or payroll best practices is a plus.
• Collaborate with internal teams to troubleshoot and grow existing best practices in the ever-changing Human Capital Management space.

Qualifications

• Minimum 2 years’ experience in timekeeping implementation with UKG Ready or similar platform
• Experience implementing small or medium-sized businesses preferred
• Ability to explain complex topics simply
• High attention to detail and strong organizational skills

Key Competencies

• Clear communication and client education
• Customer support and relationship management
• Problem-solving and adaptability
• Attention to detail and accountability
• Empathy and patience

Success Metrics

• Accuracy and timeliness
• Client satisfaction and retention
• Reduction in errors and escalations
• Platform adoption and usage

What We Offer

• Competitive salary and benefits
• Flexible work environment
• Ongoing training
• Collaborative team culture