What are the responsibilities and job description for the Collections Manager position at Axiom Global Technologies?
Job Summary
We are seeking an experienced Collections Manager to lead our North America Collections function and drive continuous improvements in cash collections, Accounts Receivable performance, and operational excellence. This leadership role is responsible for developing collection strategies, reducing aged receivables and bad debt, improving cash flow, and leading a high-performing collections team.
The ideal candidate is a strategic leader with strong analytical, problem-solving, and people management skills who thrives in a fast-paced, collaborative environment.
Key Responsibilities
Develop and execute collection strategies to improve cash flow and reduce bad debt.
Lead, mentor, and manage the Collections team to achieve departmental goals.
Monitor collection performance, DSO, aging reports, and key performance metrics.
Partner with Sales, Finance, and Operations to resolve customer disputes and improve the invoice-to-cash process.
Build strong customer relationships while maintaining compliance with company policies and financial controls.
Prepare reports and present collection performance metrics to leadership.
Identify operational risks and implement process improvements.
Collaborate with cross-functional teams to enhance collections processes and customer experience.
Ensure compliance with financial policies, audit requirements, and regulatory standards.
Support automation and AI-driven initiatives to improve collections efficiency.
Required Qualifications
Bachelor's degree in Business Administration, Finance, Accounting, or a related field.
Minimum 5 years of Collections Management or Credit & Collections leadership experience.
Strong experience managing Accounts Receivable and Collections teams.
Experience improving DSO, cash collections, and reducing aged receivables.
Knowledge of ERP systems, Microsoft Excel, and financial reporting tools.
Excellent leadership, analytical, communication, and negotiation skills.
Ability to manage multiple priorities in a fast-paced environment.
Experience working with cross-functional business teams.
Preferred Skills
Accounts Receivable (AR)
Credit & Collections
Cash Flow Management
DSO Reduction
Aging Analysis
Bad Debt Management
Forecasting & Reporting
ERP Systems (SAP, Oracle, Microsoft Dynamics, NetSuite, etc.)
Financial Analysis
Process Improvement
Team Leadership
AI-enabled productivity tools
Compensation & Benefits
Performance Bonus
Medical, Dental & Vision Insurance
401(k) with Company Match
Paid Time Off & Holidays
Learning & Development Opportunities
Career Growth
📩 Interested candidates, please send your updated resume to:
Amit.Singh@AxiomGlobal.com