Engineering Support II (Indirect)-Contingent Worker

Years of Experience: 0 to 6 years

• Will be more of an Administrative role - Mechanical/technical experience a plus.
• Be able to lift up to 50 lbs.
• Basic Computer Skills - Microsoft Office (Excel, Word, Outlook, PowerPoint)
• General mechanical and electrical aptitude a definite plus.

• Perform tasks for field returned parts and warranty requests.
• Request parts from Warehouse. Collect parts and move to different evaluation areas in the plant.
• Enter part return information into computer applications. Fill out and print tracking sheets for each part.
• Perform basic condition evaluations of returned parts.
• Track status, location, and condition of returned parts.
• Generate weekly reports on returned parts received, in process, and completed.
• Create customer failure reports by editing and formatting completed engineering analysis information.
• Effectively communicate with engineers and product service personnel as needed to ensure analysis status are updated and progressing.
• Assist in creating Asset Records, Material Return, and RMA records for returned parts and warranty claims.