Local Dispatcher Automotive Parts ~ Mt.Pleasant

Are you organized, energetic, and passionate about customer service?

Our Auto Value Automotive store in Mt Pleasant, MI is currently seeking a person for a Full-Time local Dispatcher position. Dispatching is a fast past position responsible for the organization and completion of customer orders and deliveries. This is an in-store sales/customer service position with many training opportunities for advancement. Automotive experience and or knowledge is encouraged in an applicant. Must be able to manage 3-4 people during your shift. 

* Monday - Friday. Includes one Saturday per month. 

Job Responsibilities:

•    Scheduling and dispatching of store Delivery Driver
•    Facilitate all inter-store transfer orders to be shipped and received route them to their final destinations, to get them out on schedule
•    Provide Driver support
•    Resolution of Customer concerns and issues
•    Provide information with documentation for invoicing
•    Excellent positive communication skills are a requirement. Need the ability to communicate, orally and written, clearly and professionally.
•    Responsible for that vehicle maintenance and repairs are completed on time and as needed.
•    Cover the Store Counter position when needed
•    Daily Completion of Returns Processing and Store Cycle Counts

Skills and Knowledge Required:

•    Strong Computer Skills
•    Highly effective Communication through multiple avenues
•    Handle high-stress situations in a professional manner with a Customer Service Attitude
•    The ability to multi-task, and bring items to completion efficiently
•    Understand how to adapt and anticipating that in a fast-paced environment
•    Strong individual work ethic and team player mentality.

We offer a competitive compensation package, which includes:

• Health, Dental and Vision plans
• Paid Vacation and bonus program. 
• Tuition Reimbursement
• 401k with company match         
• Free short term disability
• Employee Assistance Program 
• Life insurance
• Referral program

Schedule:

• 8 hour shift 

Job Requirements:

• Previous experience in the automotive field 
• Valid Driver’s License
  • No major violations
  • No more than two moving violations in the past 3 years if over 25 years of age, in the past 5 years if under 25 years of age
  • No more than one at-fault accident
• Must be at Least 18 Years of Age
• Pass Physical & Drug Screen
• Able to lift and Carry up to 50 Pounds with Both Arms

Find our story at www.autowares.com and discover how we display our belief that Service is the Difference!