What are the responsibilities and job description for the Local Dispatcher Automotive Parts ~ Mt.Pleasant position at AUTO WARES INC GROUP?
Are you organized, energetic, and passionate about customer service?
Our Auto Value Automotive store in Mt Pleasant, MI is currently seeking a person for a Full-Time local Dispatcher position. Dispatching is a fast past position responsible for the organization and completion of customer orders and deliveries. This is an in-store sales/customer service position with many training opportunities for advancement. Automotive experience and or knowledge is encouraged in an applicant. Must be able to manage 3-4 people during your shift.
* Monday - Friday. Includes one Saturday per month.
Job Responsibilities:
• Scheduling and dispatching of store Delivery Driver
• Facilitate all inter-store transfer orders to be shipped and received route them to their final destinations, to get them out on schedule
• Provide Driver support
• Resolution of Customer concerns and issues
• Provide information with documentation for invoicing
• Excellent positive communication skills are a requirement. Need the ability to communicate, orally and written, clearly and professionally.
• Responsible for that vehicle maintenance and repairs are completed on time and as needed.
• Cover the Store Counter position when needed
• Daily Completion of Returns Processing and Store Cycle Counts
Skills and Knowledge Required:
• Strong Computer Skills
• Highly effective Communication through multiple avenues
• Handle high-stress situations in a professional manner with a Customer Service Attitude
• The ability to multi-task, and bring items to completion efficiently
• Understand how to adapt and anticipating that in a fast-paced environment
• Strong individual work ethic and team player mentality.
We offer a competitive compensation package, which includes:
- Health, Dental and Vision plans
- Paid Vacation and bonus program.
- Tuition Reimbursement
- 401k with company match
- Free short term disability
- Employee Assistance Program
- Life insurance
- Referral program
Schedule:
- 8 hour shift
Job Requirements:
- Previous experience in the automotive field
- Valid Driver’s License
- No major violations
- No more than two moving violations in the past 3 years if over 25 years of age, in the past 5 years if under 25 years of age
- No more than one at-fault accident
- Must be at Least 18 Years of Age
- Pass Physical & Drug Screen
- Able to lift and Carry up to 50 Pounds with Both Arms
Find our story at www.autowares.com and discover how we display our belief that Service is the Difference!