What are the responsibilities and job description for the Server Assistant position at Avocet Hospitality Group?
Server Assistant at The Read House Hotel
Bridgeman's Chophouse at The Read House is seeking a polished individual who is friendly, professional, and has a genuine interest in fine dining as a Server Assistant.
Chattanooga’s award-winning historic hotel, The Read House, has been hosting guests and visitors since 1872! Start a new career journey with classic elegance at The Read House Hotel!
WHAT WE HAVE TO OFFER
Location: 107 West MLK Blvd, Chattanooga, TN 37402
Salary: $8.50 per hour Tips
Benefits:
- A Culture that Values Passion, Individuality, and Fun!
- Opportunities for Internal Growth and Development
- Paid Time Off (PTO)
- Paid Holidays
- Affordable Medical, Dental, & Vision Insurance Plans
- Company Provided & Voluntary Life Insurance
- Short & Long-Term Disability Insurance
- Accident & Critical Illness Insurance
- Employee Assistance Program
- Traditional 401(k) & Roth 401(k) with Employer Match up to 3.5%
- Referral Bonus Program
- Hotel & Restaurant Discounts at Avocet Hospitality Properties
- Employee Meal Option
- Starbucks Discount
- Garage Parking Discount
WHO WE ARE LOOKING FOR
As a Server Assistant, you will assist the Bridgeman's Chophouse servers in delivering exceptional service to our guests. You will anticipate both server and guest needs, provide prompt and accommodating service, and act as a team player in order to maintain the highest level of fine-dining service.
Primary Duties & Responsibilities
- Provide a positive and friendly guest experience
- Assist servers to consistently deliver a quality experience for guests
- Prepare food stations and maintain organized and clean guest tables
- Ensure all food safety guidelines are adhered to at all times
- Serve food and drink to guests at the direction of the server
- Abide by all company and state guidelines regarding food handling and the sales and service of alcoholic beverages
- Clear, clean, and reset tables in preparation for arriving guests
- Act as a connection between front of house and back of house when necessary
- Handle guest concerns and complaints, notifying server and management when necessary
- Maintain regular and punctual on-site attendance with the ability to work a flexible schedule which may include days, evenings, weekends, and holidays when business requires
Job Requirements
Education/ Experience:
- High school diploma or equivalent preferred
- One to three years of related hospitality experience preferred
Certifications:
TABC Server Permit required within 60 days of hire
Skills:
- Excellent communication skills with guests, team members, and management
- Excellent organization, prioritization, and time management skills
- Strong observational skills
- Proficiency in restaurant POS and/ or reservation applications
Physical & Mental Requirements:
- Ability to frequently lift, carry, push, pull, or otherwise move up to 50 pounds and occasionally lift, carry, push, pull, or otherwise move up to 75 pounds with or without assistance
- Ability to stand for extended periods of time, sometimes more than 8 hours
- Ability to hand-carry service trays with 3 covered entrée plates
- Ability to multitask and work effectively in a high-demand, fast-paced environment with changing variables
- Ability to apply patience and understanding to all persons and situations.
- Ability to perform well under pressure to meet the needs of guests, team members and/ or management
Work Environment:
The work environment includes high guest contact; may involve varying conditions and circumstances with guests, staff, visitors, etc.
WHO WE ARE
The Read House
The Roaring '20s are alive and prosperous in Chattanooga at the Historic Read House Hotel. We embrace the "Great Gatsby" era of grandeur and opulence and project the right balance of luxury and rebellious spirit in everything we do. At the Read House, service reigns supreme. We empower our team through support, growth and camaraderie which is instrumental in our culture of genuine hospitality and taking care of guests at every turn. Take the plunge, and be a part of this fun and exciting journey.
Bridgeman's Chophouse
This classic, upscale chophouse is named after Peter Bridgeman (aka “Peter Rabbit”). Mr. Bridgeman was one of the most well-known employees of The Read House for 47 years. He served locals and visitors alike and almost never forgot a name or a face. The restaurant was named in his honor for his dedication to guests of The Read House.
*2022 & 2023 Finalist for Chattanooga’s Best of the Best Hospitality Employer!*
Step back in time and visit The Read House Hotel! (www.thereadhousehotel.com)
EOE / DFWP
Salary : $9 - $0
