Bartender

POSITION SUMMARY:

We are looking for an enthusiastic and experienced upscale dining Bartender. The bartender's role is to provide an excellent guest experience through storytelling, signature cocktails, and recommendations regarding the local craft beers and wines offered. A quality bartender candidate is knowledgeable about mixology and can mix traditional drinks and craft creative cocktails.

While no job description can possibly provide a comprehensive list of job duties, the following is a summary of the major responsibilities for the position.

MAIN DUTIES AND RESPONSIBILITIES:

• Satisfy guest requests promptly while providing a positive and friendly experience

• Take beverage orders from customers and servers and serve drinks as requested, paying extreme attention to detail

• Exemplify outstanding communication skills, with the aptitude to create unique experiences for guests and promote excellent customer service

• Mix beverages using extensive ingredients, including liquor, bitters, soda, water, sugar, and fruits; prepare, slice, and pit fruit for garnish.

• Collect guest payment, issue receipts and/ or change, and abide by all cash handling procedures.

• Abide by all company and state guidelines regarding food handling and the sales and service of alcoholic beverages.

• Ensure all bar tools, glassware, and the bar area are maintained throughout every shift to the highest cleanliness standards.

• Maintain a well-stocked bar with an adequate supply of liquor, beer, wine, mixers, ice, napkins, straws, glassware, and other accessories.

• Organize the bar area to streamline drink preparation and inventory

• Conduct inventory count when necessary

• Follow outlet policies, procedures, and service standards

• Have full knowledge of all menu items, garnishes, contents, and preparation methods

• Responsible for personal hygiene, grooming, clean uniform, and professional appearance

• Assist in any other aspect of the restaurant service when necessary

• Maintain regular and punctual on-site attendance with the ability to work a flexible schedule, which may include days, evenings, weekends, and holidays when business requires

• All other duties are as assigned by the restaurant manager or any other member of management.

JOB REQUIREMENTS:

Education:

• High school diploma or equivalent.

• Training in fine dining restaurants preferred

• Certifications in ServSafe food handling and TIPS alcohol service training required

Experience:

• Minimum of one-year prior bartending experience preferred

• Prior guest relations training

• Knowledge of proper food handling

• Ability to satisfactorily communicate in English with guests, co-workers, and management to their understanding

• Strong written/verbal communication skills

• Positive, upbeat attitude/personality

• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness, and work with minimum supervision

• Punctuality and reliable attendance are required

• Proper food safety training and certification as described by law

• Experience working with computers (MS Office/Google) POS (Micros, Aloha, etc.) and reservation software (Open Table, Resy, etc.)

Skills:

• Possess wine, beer, and spirits knowledge

• Superior knowledge of classic cocktails, as well as the capability to quickly and efficiently build, shake, and create them for guests

• Strong positive attitude and ability to initiate conversation with guests.

• Knowledge of hotel property and operating hours.

• Customer focus and drive to deliver optimal employee and customer satisfaction.

• Must have the ability to multi-task and perform well under stressful circumstances.

• Ability to handle money and operate a point-of-sale system

WORKING CONDITIONS:

The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equipment to Be Used: Point of sale system; knives for preparing fruits and garnishes; Island Oasis drink machine/blender; keg system

Physical & Mental Requirements:

• Must be 21 years of age

• Must be able to lift 75lbs

• Ability to bend, kneel, squat

• Ability to stand/walk for an 8 hour shift

• Frequently required to use hands and arms to reach and handle. Frequently required to climb, balance, stoop, kneel, and crouch.

• Ensure various physical movements throughout the work areas, such as reaching, extending arms over head, bending and stooping are performed safely

• Ability to push and pull, lift and carry up to 30lbs

• Ability to communicate fluently in English with hotel/restaurant guests and employees.

• Ability to provide friendly, efficient, and courteous service to guests.

• Ability to work under pressure, be organized, self-motivated, and work well with others.

Work Environment:

• Living Room is a chic bar located within the hotel. Will occasionally work in other areas of the property including other restaurant/banquet outlets, storage areas, kitchens, and guest areas.

• High guest interaction

• Fast paced; high volume

• During busy hours, bartenders are under pressure to have everything they need to serve customers quickly and efficiently.

• Bartenders often work late evenings, weekends, and holidays.