Expo Mktg Intern, Community Engagement

Title: Exposition Marketing Intern- Community Engagement

Location: Fairfax VA 

FLSA Status: Non-Exempt

Supervisor: Sr. Director, Exposition Marketing 

Department: Exposition and Event Services

Duration: Approx. May-August 2026

Pay: $20.00/hr

Role Overview

The InfoComm Community Engagement Intern will be responsible for fostering a vibrant and interactive environment across the InfoComm social media channels. This role involves posting, community management and relationship building with our audience.

Core Responsibilities

• Active Monitoring: Oversight of all social channels (LinkedIn, Instagram, X/Twitter, etc.) each weekday to identify and respond to mentions, collaboration requests, tags and direct messages
• Proactive Engagement: Initiating conversations by commenting on relevant industry posts, engaging with influencer content, and participating in community discussions
• Customer Advocacy: Acting as the "first responder" to audience questions or concerns, providing helpful resources, and routing inquiries to the appropriate team members
• Sentiment Tracking: Monitoring the "vibe" of the community and reporting on frequently asked questions, trending topics of interest and any challenges our audience members bring up
• Community Growth: Identifying and reaching out to potential brand advocates or partners to encourage user-generated content and brand loyalty
• Event Support: Assisting with live-engagement during InfoComm 2026 to keep the online conversation flowing

Key Skills & Requirements

• Passion for community management. The ideal candidate loves fostering connection within an online audience
• Comfortable using TikTok, Instagram, Facebook, X, Threads and BlueSky, bonus points for Discord and Reddit
• Familiarity with social media management tools
• Awareness of social trends, memes and general expectations on each platform
• Knowledge of the audiovisual industry isn’t required but it’s a big plus!