What are the responsibilities and job description for the Fitness Center Member Services Attendant position at Avila Golf and Country Club?
Position Overview
Now Hiring!!! Fitness Center Member Services Attendant
Location: Tampa, FL
Schedule: Part Time, Flexible Schedule
Join Our Health & Wellness Team
An exclusive private country club is seeking a friendly, professional, and service-oriented Fitness Center Member Services Attendant to deliver exceptional experiences for our members and guests. If you enjoy working in a hospitality-focused environment, have strong customer service skills, and take pride in creating a welcoming atmosphere, we would love to meet you.
This position plays an important role in supporting daily operations within our Health & Wellness Center by assisting members, managing front desk activities, and helping maintain a clean, safe, and organized facility.
Responsibilities
- Welcome members and guests with a warm, professional greeting
- Deliver outstanding customer service and member support
- Answer phones professionally and assist with inquiries
- Schedule appointments accurately and efficiently
- Process retail sales and assist with merchandise displays
- Support inventory management and restocking needs
- Maintain a clean, organized, and professional front desk area
- Monitor facility usage and assist with enforcing club policies
- Promote fitness programs, wellness services, events, and retail offerings
- Assist with facility cleanliness, sanitation, and safety standards
- Follow all club policies, procedures, and safety guidelines
Qualifications
- Previous customer service experience required
- Experience in hospitality, fitness, office administration, or retail preferred
- Excellent communication and interpersonal skills
- Professional appearance and positive attitude
- Dependable, motivated, and team-oriented
- Ability to work flexible hours, including mornings, evenings, weekends, and holidays as needed
- CPR, First Aid, and AED certifications preferred (or willingness to obtain upon hire)
What We Offer
- Flexible scheduling options
- Positive and professional work environment
- Opportunity to work in a premier private club setting
- Supportive team culture focused on member service excellence
Experience Preferred: Customer Service, Hospitality, Fitness, Office Administration, or Retail
If you enjoy helping others and thrive in a member-focused environment, we encourage you to apply.