What are the responsibilities and job description for the Customer Service Representative (Call Center) position at Avid Storage?
Are you a people person with a knack for problem-solving? Do you thrive in a fast-paced, customer-focused environment? If so, we want YOU to be the voice of our company! As a Call Center Representative, you will be responsible for handling inbound and outbound calls, assisting clients with their inquiries, and ensuring a positive experience for every customer. Avid Storage is a company that values you as a person, not just an employee.
✨ What We Offer:
✅ Competitive Pay
✅ Growth Opportunities – We Promote from Within!
✅ Comprehensive Training – No Experience? No Problem!
✅ Friendly & Supportive Team Environment
✅ Benefits Package & Paid Time Off
What You’ll Do:
✅ Engage with customers, providing top-notch service
✅ Assist with inquiries, problem-solving, and solutions
✅ Work with a dynamic team to exceed expectations
Who We’re Looking For:
✔ Strong communication & active listening skills
✔ Positive attitude & customer-first mindset
✔ Ability to multitask & stay organized
✔ Tech-savvy & eager to learn
✔ Must be able to speak Spanish
Ready to make an impact? Apply today and take the first step toward a rewarding career!
Qualifications:
- Customer service experience
- Ability to multi-task and work unsupervised
Shift example weekdays: 12:30pm - 9:00pm
Shift example weekends: 9:00am - 5:30pm (this will vary as the business needs change)
Pay range: $13.00-$14.00/hr.
If you are ready to find a job you can make a career, please apply today. We can’t wait to get to know you!
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Employees will follow any other instructions and perform any other related duties, as assigned by their supervisor. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Shift:
- 8 hour shift
- Variable - may include day, night, and weekend hours
Work Location: In person (Edinburg, TX)
Salary : $13 - $14