What are the responsibilities and job description for the Dental Assistant/Receptionist position at Avicenna Dental Care?
Overview
Join our dynamic healthcare team as a Dental Assistant/Receptionist, where you'll play a vital role in delivering exceptional patient care and ensuring smooth clinic operations. This energetic position combines clinical support with front desk responsibilities, providing a rewarding opportunity to contribute to a positive patient experience. You will be the friendly face and efficient organizer that keeps our dental practice running seamlessly, all while working in a fast-paced, supportive environment. We are committed to fostering growth and offering comprehensive benefits to help you thrive both professionally and personally.
Responsibilities
- Greet patients warmly, verify insurance information, and schedule appointments using dental office management software such as Eaglesoft or Dentrix.
- Assist dental providers during procedures by preparing instruments, taking X-rays, and ensuring patient comfort.
- Manage patient records accurately within electronic health record (EHR) systems like Meditech, Epic, or eClinicalWorks, ensuring HIPAA compliance at all times.
- Conduct insurance verification, explain treatment plans, and handle billing processes including medical coding (CPT, ICD-9/10) and collections.
- Maintain organized dental and medical records, review documentation for accuracy, and ensure compliance with health information management standards.
- Answer multi-line phone systems professionally with excellent phone etiquette; schedule appointments and coordinate patient flow efficiently.
- Perform administrative duties such as filing, data entry (including 10 key typing), and managing office supplies to support daily clinic operations.
Qualifications
- Proven experience in a dental or medical office setting with strong knowledge of dental terminology and medical billing/coding practices.
- Familiarity with EMR systems such as Eaglesoft, Dentrix, or similar platforms; experience with Epic, Meditech or Athenahealth is a plus.
- Knowledge of HIPAA regulations and medical documentation review processes to ensure confidentiality and accuracy.
- Bilingual abilities are highly desirable to serve diverse patient populations effectively.
- Excellent computer skills including proficiency in Microsoft Office Suite; ability to navigate multiple software systems efficiently.
- Strong organizational skills with clerical experience in front desk or office management roles; ability to handle multiple tasks simultaneously.
- Exceptional customer service skills paired with professional phone etiquette; comfortable working in a fast-paced environment with attention to detail. Join us in making a difference every day by providing top-tier dental care combined with outstanding administrative support! We value energetic individuals who are eager to grow their careers while contributing positively to our patients’ experiences. All positions are paid roles dedicated to fostering your professional development within a supportive team environment.
Pay: $17.00 - $25.00 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Opportunities for advancement
- Paid time off
Work Location: In person
Salary : $17 - $25