Production Supervisor, Packaging

Description

Job Description

Job Title (Internal)

Supervisor, Production Operations

Job Profile/Level

Line of Business (LOB) or Business Process Stream (BPS)

Department/Org Unit

Production Operations

Reports Directly To

Manager/Sr. Manager, Production Operations

Reports Indirectly To

People Leader

Yes No

Number of Direct Reports and Job Titles

Revision Date

(Month / Day / Year)

06/20/2025

Revision Number

Job Location:

Travel Requirements

Yes - (up to 10%)

No

Job Summary

The Supervisor, Production Operations is responsible for all aspects of a specific shift within the Transdermal Manufacturing and Packaging facility, including ensuring that all work is performed in compliance with Safe Work Practices, cGMP, Standard Operating Procedures, and company policies. As part of the Production Operations leadership team, the main focus is responsibility for day-to-day performance and results, developing systems and measurements to evaluate area performance and employee individual performance and contribution and lead initiatives (e.g. reliability) to facilitate improved productivity.

Job Responsibilities

• Works as a member of a team to achieve all outcomes.
• Provide results oriented leadership that drives continuous improvement consistent with the Operations Strategic Plan and the Production Plan, including commercial and R&D, Manufacturing and Packaging operations.
• Co-ordinate, assign and supervise all production activities and outcomes for area of responsibility to ensure production schedule/agreed upon goals and objectives are met.
• Develop systems and metrics to measure and evaluate both productivity and individual performance and contribution on an on-going basis.
• Use systems and metrics to guide the initiation and execution of safety, quality, productivity and continuous improvement initiatives in support of the Operations Strategic Plan and Production Plan.
• Provide strong leadership to the team that fosters personal development, interaction and participation.
• Provide leadership as a member of the Production leadership team, building and maintaining positive relationships with the key business partners within and outside of Production (e.g. Engineering, Technical Services, Warehouse, Materials, Warehouse, QA, Formulations, Human Resources etc.)
• Ensure department is professional and performs all work in accordance with all established regulatory, compliance and safety requirements. Initiate investigations and provide or implement preventive/corrective action for all safety and compliance non-conformances.
• Ensures that all production areas and equipment are kept neat, clean and organized at all times.
• Responsible for the security of the building and company assets after normal business hours and in addition, directly responsible for all Aveva DDS employees after normal business hours.
• Provide recommendations to the next level of management regarding procedural and organizational changes. Writes and.or revises batch records, SOPs, Work Instructions and investigates and writes investigation reports as needed.
• Evaluate the individual performance and contribution of all direct reports on an on-going basis and establish developmental plans in conjunction with individuals where required. Ensure employees participate/receive all relevant training within required timeframes.
• Interviews prospective candidates, evaluates temporary personnel and provides input for the hiring process of permanent employees.
• Responsible for selecting designated observers for controlled substance materials.
• Responsible for the resolution of all employee issues within the department with the involvement of the next level of management and human resources as required.
• Acts as a specialized manufacturing resource to senior management to support resolution of complex issues.
• Recruits, trains, develops and manages effectively the ongoing performance of their direct reports, which includes, but is not limited to:
• Reviewing and updating development plans for all direct reports, ensuring that all direct reports are properly trained and qualified according to our Training and Employee Qualification Enterprise Policy;
• Effectively managing performance for direct reports according to the Performance Management Program,
• Attracting and retaining talent based on our talent management framework;
• Scheduling regular one-on-one meetings, probationary performance reviews and mid-year performance discussions;
• Providing regular coaching, feedback and recognition based on the expected behaviors, job description and performance on objectives; and
• Responsible to ensure compliance of team members (direct reports) with the Business Ethics and Compliance Program, Quality procedures, Safety and Environment policies, and HR policies.
• Leads with a mindset that respects all cultural dimensions.
• Delivers all work in support of our corporate values: Innovate, Evolve and Excel.
• All other duties as assigned.
• Job Requirements
• Education
• Bachelor’s Degree in Pharmaceutical Sciences, Engineering or closely allied life sciences discipline.
• Experience
• B.S. degree – A minimum of 4 years of relevant pharmaceutical experience in a fast-paced lean Manufacturing/Packaging environment, including 2 years progressive experience in supervisory or lead positions in a fast-paced lean Manufacturing/Packaging environment.
• A minimum of 10 years of relevant pharmaceutical industry in a fast-paced lean Manufacturing/Packaging environment will be considered for candidates with less than a Bachelor’s degree. A minimum of 5 years supervisory experience supervising non-exempt production employees in a GMP environment preferred
• Knowledge, Skills and Abilities
• Ability to lead a team by establishing and providing clear goals, direction, motivation, clarity, and support needed for self and others to excel in a continuous improvement culture.
• Ability to organize and distribute work appropriately in an environment requiring strict adherence to timelines
• Demonstrated leadership experience particularly in the areas of approachability, dealing with direct reports, managing diversity, setting goals and objectives and measuring performance.
• Use the appropriate amount of analysis, experience and judgement to make clear/concise decisions and experience in systematic problem solving
• Capacity and tact to address performance of direct reports and provide constructive feedback in a firm and timely manner.
• Computer literacy with Microsoft Office programs and exposure to JDE or other ERPs
• Demonstrated ability to handle multiple priorities in a fast paced environment.
• Ability to work within a diverse team environment (as part of a team) as demonstrated through previous work experience.
• Previous experience in the Food, Consumer Packaged Goods or Pharmaceutical industry an asset
• Excellent communication skills (written and spoken English) including strong verbal and interpersonal skills to lead and influence.
• Ability to work within a diverse team environment (as part of a team) as demonstrated through previous work experience.
• Previous experience in the Food, Consumer Packaged Goods or Pharmaceutical industry an asset
• Excellent communication skills (written and spoken English) including strong verbal and interpersonal skills to lead and influence.
  
  

Qualifications

• Job Requirements
• Education
• Bachelor’s Degree in Pharmaceutical Sciences, Engineering or closely allied life sciences discipline.
• Experience
• B.S. degree – A minimum of 4 years of relevant pharmaceutical experience in a fast-paced lean Manufacturing/Packaging environment, including 2 years progressive experience in supervisory or lead positions in a fast-paced lean Manufacturing/Packaging environment.
• A minimum of 10 years of relevant pharmaceutical industry in a fast-paced lean Manufacturing/Packaging environment will be considered for candidates with less than a Bachelor’s degree. A minimum of 5 years supervisory experience supervising non-exempt production employees in a GMP environment preferred