What are the responsibilities and job description for the Office Manager position at Avero?
Office Manager
Position Overview
We are seeking a highly organized, dependable, and detail-oriented Office Manager to serve as a key member of our team. This is a trusted position that supports accounting, customer service, production, and administrative operations. The ideal candidate will be comfortable wearing multiple hats, have strong QuickBooks experience, and enjoy working in a collaborative manufacturing environment.
This role acts as the communication bridge between sales, engineering, production, and customers while helping ensure daily operations run smoothly.
Key Responsibilities
Accounting & Bookkeeping
- Manage accounts payable and accounts receivable
- Process invoices for engineering and production
- Issue customer credits
- Perform customer credit checks
- Set up new vendors
- Assist with bank reconciliations and banking inquiries
- Maintain tax forms and other financial documentation
- Generate financial reports from QuickBooks
- Work closely with the company's CPA during quarterly closings
- Maintain accurate financial records and support accounting functions
Production Reporting
- Create and maintain daily production reports using Excel
- Track production from sales order through manufacturing and shipping
- Enter sales orders and daily production data
- Monitor work-in-progress (WIP) reports
- Generate production status reports for management
Customer Service & Office Administration
- Answer and route incoming phone calls
- Manage company email inboxes and customer communications
- Respond to customer inquiries and provide order updates
- Print and process sales orders
- Organize and maintain digital and physical records
- Order office supplies
- Coordinate routine maintenance for office equipment and facilities
Human Resources
- Coordinate new hire onboarding
- Process payroll using ADP
- Maintain employee personnel files
- Administer health insurance enrollment and changes
- Complete E-Verify documentation
- Assist with employee benefits administration and insurance renewals
Qualifications
Required
- Previous experience as an Office Manager, Administrative Manager, or similar role
- Strong working knowledge of QuickBooks (required)
- Experience with accounts payable and accounts receivable
- Proficiency in Microsoft Excel
- Excellent organizational and time management skills
- Strong verbal and written communication skills
- High level of integrity and ability to handle confidential information
- Customer service experience
Preferred
- Experience in a manufacturing environment
- Familiarity with production reporting or work-in-progress (WIP) tracking
- Experience with payroll processing using ADP
- Basic understanding of accounting principles
Ideal Candidate
The successful candidate is:
- Highly trustworthy and dependable
- Adaptable and able to manage multiple priorities
- Detail-oriented and accurate
- Comfortable working with customers and vendors
- A strong communicator who can coordinate between sales, engineering, production, and accounting
- Able to learn company processes and become a central resource for the organization
Compensation
- Competitive salary
- Performance bonus opportunities
- Weekly commission opportunities
- Quarterly bonus program
- Benefits package