Outreach Enrollment Specialist

Avera Medical Group Worthington

Worker Type:

Regular

Work Shift:

Primarily days with rotating weekends and holidays (United States of America)

Pay Range:

The pay range for this position is listed below. Actual pay rate dependent upon experience.

$18.25 - $23.75

Position Highlights

Monday - Friday, 8:00 AM - 5:00 PM

You Belong at Avera

Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

A Brief Overview

The Outreach and Enrollment Specialist provides outreach opportunities for community residents who lack access to healthcare and health insurance, provides enrollment and application follow-up assistance and builds/strengthens enrollment collaborations with local partner organizations.

What you will do

• Provides enrollment assistance, including but not limited to completing coverage applications, gathering documentation and troubleshooting the enrollment process, for uninsured children and adults to access subsidized, low-cost and free health insurance programs through the Health Insurance Marketplace, Medicaid, the Children's Health Insurance Program (CHIP), sliding fee programs, outreach to disabled community and any other public or private resource for health care as required.
• Provides structured patient education on health coverage.
• Engages in follow-up conversations and offers renewal assistance for enrolled individuals.
• Develops, discovers and attends community events in order to promote coverage options and the mission and services of the organization.
• Collaborates with various local organizations to build awareness of coverage options, spurs enrollment and builds referral linkages.
• Accurately provides reporting to track goal achievement and client satisfaction.
• Recruits and utilizes volunteers to increase program capacity.
• Assists in the development and implementation of organizational outreach and enrollment initiatives.
• Assists with the collection, compilation, and computation of sliding fee information as requested.

Essential Qualifications

The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.

Required Education, License/Certification, or Work Experience:

• Certified Application Counselor (CAC) - Licensing Board Certified for applicable state within 120 Days

Preferred Education, License/Certification, or Work Experience:

• High School or GED Equivalent
• Certified Application Counselor (CAC) - Licensing Board Federal within 120 Days

Expectations and Standards

• Commitment to the daily application of Avera’s mission, vision, core values, and social principles to serve patients, their families, and our community.
• Promote Avera’s values of compassion, hospitality, and stewardship.
• Uphold Avera’s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.
• Maintain confidentiality.
• Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.
Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.

Benefits You Need & Then Some

Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future.

• PTO available day 1 for eligible hires.

• Up to 5% employer matching contribution for retirement

• Career development guided by hands-on training and mentorship

Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to talent@avera.org .