Administrator

Purpose of Position:

The Administrator is charged with organizing and directing the agency’s service program. This role involves providing clear guidance and oversight to all staff members at their local branch, ensuring that operations run smoothly and efficiently. In addition to these duties, the Administrator is responsible for implementing and supervising the agency’s administrative policies and procedures. This includes managing the daily operations of the agency and overseeing the delivery of all services to clients. The Administrator must ensure that these services are provided in accordance with established policies and that the agency maintains a high standard of care for its clients.

Description of Required Duties and Tasks:

Essential duties and responsibilities include the following:

Required

• Manage the daily operations of the Agency.
• Organize and direct the agency’s ongoing functions.
• Administratively supervise the provision of quality care to agency clients.
• Supervise to ensure implementation of agency policies and procedures.
• Employ or contract with qualified personnel.
• Ensure adequate staff education and evaluations.
• Oversee and effective budgeting and financial system that promotes the health and safety of the agency’s clients, in alignment with financial goals and standards.
• Maintain Client/Caregiver data in the Company Management System.
• Monitor caregiver reporting, including reportable incidents to the appropriate agencies as needed.
• Communicating services and aspects of care to prospective and current clients.
• Assist with coordination of community resources in the referral process if needed.
• Work with the business development team to stay informed on community resources.
• Communicate information effectively to supervisor and others in a timely manner.
• Participate in on-call rotation, as needed.
• Provide fields visits, as needed and required.
• Maintain proficiency with computer systems.
• Maintain confidentiality of records, correspondence, etc.
• Attend meetings and in-services as requested.
• Abide by all policies and procedures set forth by the Company.
• Ensure protection of confidential information that is stored, handled, or maintained by following Company policies and procedures related to confidentiality and/or HIPAA regulations.
• Other duties as assigned.

Required Knowledge

• Work requires advance knowledge of the non-medical home care industry, and other State/Federal regulatory topics.

Required Skills:

Must possess required skills and be able to explain and demonstrate, with or without reasonable accommodation, that the essential functions of the job can be performed.

Required

• Must meet all employment eligibility requirements per company policies.
• Ability to think quickly and complete complex tasks efficiently.
• Proficient in the use of computers.
• Must be able to hear and speak in a manner understood by most people.
• Communicates effectively orally and in writing.
• Ability to read and interpret documents such as rules and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to work independently.