What are the responsibilities and job description for the Service Technician - Pool Industry position at Avenica?
Service Technician: Pool Industry – (Elkhart, IN)
Compensation: $26–$28/hour
Work Setup: Full-Time | Field-Based
Avenica partners with a rapidly growing, acquisition-driven services platform focused on building a premier national pool and spa business. As part of this expansion, they are growing their service team in the Elkhart, Indiana market.
This is an opportunity to join a hands-on, customer-focused service team where your technical skills directly impact customer satisfaction, equipment performance, and overall service quality.
How You’ll Drive Impact
As a Service Technician, you will be responsible for installing, troubleshooting, and maintaining pool and spa equipment while delivering a high-quality customer experience on every service call.
Key Responsibilities:
- Install, troubleshoot, and repair pool and spa equipment (pumps, filters, heaters, motors, lighting, automation systems, etc.)
- Deliver a professional, customer-first experience on all service calls
- Complete jobs accurately on the first visit and follow up on any outstanding work
- Perform routine maintenance and in-house repairs
- Identify opportunities to improve equipment performance and recommend upgrades or additional products
- Maintain an organized service vehicle stocked with necessary parts and tools
- Track inventory usage, job details, and service notes accurately
- Support installation, spa service, and maintenance teams as needed
- Ensure compliance with company policies, safety standards, and service expectations
About You
You are a hands-on, mechanically inclined professional who takes pride in delivering quality work and excellent customer service. You enjoy problem-solving in the field and thrive in an environment where no two days are the same.
Qualifications
- Strong mechanical, plumbing, and electrical aptitude
- Excellent customer service and communication skills
- High attention to detail and commitment to quality workmanship
- Dependable with a strong work ethic
- Valid driver’s license with a clean driving record
- Experience with pool equipment or similar systems preferred
Preferred Backgrounds:
HVAC, appliance repair, mechanical service, or similar hands-on technical roles
Physical Requirements
- Ability to lift up to 100 lbs regularly
- Comfortable working outdoors in varying weather conditions
- Ability to perform physically demanding, hands-on work
Benefits
- Health, dental, and life insurance
- Retirement plan
- Paid time off
- Employee discounts
- Company vehicle provided
Why This Opportunity?
- Join a growing company with strong investment and long-term vision
- Build a career in a specialized, high-demand trade
- Work in a team-oriented, hands-on environment
- Opportunity for growth as the business scales
Work Authorization & Location Requirement
Candidates must be authorized to work in the United States without sponsorship. This role does not offer visa sponsorship now or in the future.
Candidates must currently reside within a reasonable commuting distance of Elkhart, IN. Relocation assistance is not available.
By submitting an application, you agree to be contacted via SMS text messages and email.
Equal Employment Opportunity Statement
Avenica is an Equal Opportunity Employer. We are committed to creating an inclusive and diverse workplace where all individuals are respected and valued. Employment decisions are made without regard to any protected status under applicable law.
Salary : $26 - $28