What are the responsibilities and job description for the Lead Installation Technician position at AVDG - GC Pro/Custom House?
Guitar Center Business Solutions unifies the expertise of AVDG, GC Pro, and Custom House to empower professionals in the audio, video, and integration industries. AVDG specializes in designing and integrating cutting-edge AV systems for commercial, residential, and house of worship settings, focusing on user-friendly and innovative solutions. GC Pro provides audio professionals with top-tier equipment and technical expertise to achieve their creative and operational goals. Custom House delivers boutique gear, studio design consultations, and concierge-level service for creators and engineers. Together, these brands offer unmatched service, scalable solutions, and personalized support under the trusted Guitar Center name.
The Lead Installation Technician is a full-time, on-site role based in Hayward, CA. This role involves leading system installations, overseeing cabling, and ensuring seamless integration of audio-visual systems across a variety of environments. Daily tasks include coordinating with clients and team members, troubleshooting technical issues, and ensuring customer satisfaction through professional service and effective communication.
- Proficiency in Troubleshooting and resolving technical issues effectively
- Strong Communication skills to collaborate with team members and clients
- Dedication to Customer Satisfaction and excellence in Customer Service
- Expertise in Cabling and installation of audio-visual systems
- Ability to work collaboratively in a team environment and lead installation projects
- Knowledge of AV technologies and installation techniques is a plus
- Prior experience in installation and system integration is highly desirable
- Valid driver’s license and ability to travel locally to client sites