What are the responsibilities and job description for the Training and Retention Lead with Driving position at Avcend?
Job Title: Training and Retention Lead with Driving
Number of Positions: 1
Job Location: 3941 THIRLANE ROAD, ROANOKE, Virginia 24019
Job Description:
The Training and Retention Lead is responsible for training and compliance, staffing plan development, and employee retention for Hub and/or Preload operations.
Important Requirement:
This position can only be filled by a former employee with positive rehire status or a retiree referred by the Hiring Manager.
Must be willing to travel using a personal vehicle to/from company facilities as needed. Approved travel expenses will be reimbursed according to company policy.
Job Duties:
Assist in training new employees.
Assist with the onboarding process and ensure all training packets are complete.
Plan and coordinate weekly retention activities.
Develop staffing, hiring, training compliance, retention, and career development plans.
Conduct effective meetings and promote collaboration and open discussion.
Analyze and forecast training costs to remain within the established budget.
Schedule department meetings, conferences, and training sessions.
Analyze trend data to develop hiring schedule projections.
Conduct training attendance, agenda adherence, and graduated workload audits.
Ensure proper administration of the New Employee Orientation Program.
Lead facilitator workshops and support facilitator development.
Conduct training calendar audits to ensure employee orientation training is completed on time.
Oversee training and development of supervisors.
Conduct employee focus groups to improve job satisfaction and retention.
Monitor employee recognition programs.
Participate in employee retention committee meetings and help address retention issues.
Develop and implement plans to maintain staffing objectives.
Communicate with supervisors regarding daily activities impacting training and compliance.
Qualifications / Requirements:
Former employee with positive rehire status or retiree referred by the Hiring Manager.
Experience with dispatch, preload training, or ground transportation training.
Knowledge of Hub processes, procedures, and methods.
Understanding of safety, quality, and operational performance requirements.
Knowledge of tools, equipment, and technology used to sort and load packages/shipments.
Package Dispatch and Helper Tracker proficiency preferred.
Preload Operations knowledge preferred.
Ground Transportation knowledge preferred.
Labor Relations knowledge preferred.
Advanced/Intermediate Microsoft Access and Excel skills preferred.
Bachelor's Degree or international equivalent preferred.
Must be willing to travel using a personal vehicle when required.
Strong communication, organizational, planning, and problem-solving skills.