Demo

Onsite Associate, Lab Services

Avantor
Waltham, MA Full Time
POSTED ON 4/30/2025 CLOSED ON 5/1/2025

What are the responsibilities and job description for the Onsite Associate, Lab Services position at Avantor?

The Opportunity:

In this role, you will report to the Supervisor, Onsite Services and will work closely with the Avantor's Lab and Production Services team of over 1,500 on- and off-site expert personnel - and our customers - to perform customized, mission-based lab work and research protocols that help return time back to science.

Location: Waltham, MA

Schedule: Mon - Fri, days

Wage: $22 - 24 per hour

Benefits:

  • Health and Wellness: Medical, Dental, Vision and Wellness programs (eligible for medical coverage on day 1)

  • Time Off: Paid Time Off (PTO), and Company paid holidays,

  • *Financial Well Being: Spending Accounts: Flexible Spending Account (FSA), Health Savings Accounts (HSA), commuter benefits, 401(k), tuition assistance, employee stock purchase plan discount,

  • Added Protection Coverage: To include critical illness, hospital indemnity, accident, legal, identity theft protection, pet, auto and home insurance,

  • Recognition: Celebrate your peers and earn points to redeem on gifts and products.

What we're looking for:

  • HS diploma or GED required.

  • Customer service experience required.

  • Computer literacy including MS Excel and hand-held scanners required.

  • Need to be able to work independently and as a team to achieve the company's goals for the customer required.

  • Ability to lift 50Lbs. required.

  • Be able to wear appropriate PPE required.

  • Proactive safety awareness required.

  • Reliable transportation/able to get to work on time required.

  • Lab environment experience preferred but not required.

How you will thrive and create an impact:

Avantor's Lab and Production Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support.

In this role you will:

  • Receive and deliver product following the work stream hand offs to the appropriate teams, groups or person.

  • Keep areas clean and safe so as not to interrupt workflows and promote a safe workplace.

  • Support the management of the site's LN2 tank inventory including cryo fills and tank swaps.

  • Support the management of the site's dry ice inventory including the filling of lab dry ice bins.

  • Support the receiving of packages for "desktop" delivery using tracking software and delivering to locations on site.

  • Ability to support customer requests as needed and provide high level of customer service.

  • Track activity and data usage and provide input to stakeholders.

  • Support lab coat inventory management.

  • Strong communication within the team including supporting work efforts as needed.

  • Prioritizing and problem solving to achieve personal and team goals.

  • Complete required trainings as assigned.

  • Other duties as assigned.

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000 associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.comand let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about equal employment opportunity protections, please view the Equal Employment Opportunity is THE LAW Poster, EEO is the Law Poster Supplement, and Pay Transparency Non-Discrimination Provision.

3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.


We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about equal employment opportunity protections, please view the Equal Employment Opportunity is THE LAW Poster, EEO is the Law Poster Supplement, and Pay Transparency Non-Discrimination Provision using the links below.

 

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