What are the responsibilities and job description for the Service Administrator position at Avanti Restaurant Solutions?
Job Description: Service Administrator
Title: Service Administrator
Department: Operations
Reports To: Project Administration Supervisor
Location: California
FLSA: Non-Exempt
Created Date: 1/13/2022
Date of Revision: 2/7/2022
Summary
A Service Administrator is responsible for working within a collaborative team. A Service Administrator’s duties and responsibilities are intended to support the operations teams by administratively executing on the essential duties and responsibilities of the Service Administrator role.
Essential Duties And Responsibilities
This position has no current supervisory responsibilities.
Work Environment
This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and works under fluorescent lighting. Noise levels are moderate.
Physical Demands
This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Disclaimers
This job description shall not be considered a contract for employment and does not alter the employment at will doctrine.
Title: Service Administrator
Department: Operations
Reports To: Project Administration Supervisor
Location: California
FLSA: Non-Exempt
Created Date: 1/13/2022
Date of Revision: 2/7/2022
Summary
A Service Administrator is responsible for working within a collaborative team. A Service Administrator’s duties and responsibilities are intended to support the operations teams by administratively executing on the essential duties and responsibilities of the Service Administrator role.
Essential Duties And Responsibilities
- Effectively manage service requests for all customers
- Accurately create warranty manuals for all assigned projects
- Perform assigned tasks to support our centralized service initiatives
- Perform administrative duties including creating specification books, and installer checklists, to assist Project Administrators, as needed
- Competency in Microsoft Suite
- Great attention to detail
- Strong verbal and written communications skills
- Ability to problem solve
- Ability to multitask in a fast-paced environment
- Previous administrative experience
- Previous restaurant industry experience
This position has no current supervisory responsibilities.
Work Environment
This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and works under fluorescent lighting. Noise levels are moderate.
Physical Demands
- Ability to make repetitive substantial movements (motions) of the wrists, hands, and/or fingers
- Able to remain in a stationary position 50 percent of the time
- Ability to lift up to 20 pounds
- Ability to hear, read, and speak in order to communicate with employees, customers, vendors, etc.
This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Disclaimers
This job description shall not be considered a contract for employment and does not alter the employment at will doctrine.
Salary : $17 - $23