Service Administrator

Job Description: Service AdministratorTitle: Service AdministratorDepartment: OperationsReports To: Project Administration SupervisorLocation: CaliforniaFLSA: Non-ExemptCreated Date: 1/13/2022Date of Revision: 2/7/2022SummaryA Service Administrator is responsible for working within a collaborative team. A Service Administrator’s duties and responsibilities are intended to support the operations teams by administratively executing on the essential duties and responsibilities of the Service Administrator role.Essential Duties and ResponsibilitiesEffectively manage service requests for all customersAccurately create warranty manuals for all assigned projectsPerform assigned tasks to support our centralized service initiativesPerform administrative duties including creating specification books, and installer checklists, to assist Project Administrators, as neededRequired QualificationsCompetency in Microsoft SuiteGreat attention to detailStrong verbal and written communications skillsAbility to problem solveAbility to multitask in a fast-paced environmentPreferred QualificationsPrevious administrative experiencePrevious restaurant industry experienceSupervisory ResponsibilityThis position has no current supervisory responsibilities.Work EnvironmentThis position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and works under fluorescent lighting. Noise levels are moderate.Physical DemandsAbility to make repetitive substantial movements (motions) of the wrists, hands, and/or fingersAble to remain in a stationary position 50 percent of the timeAbility to lift up to 20 poundsAbility to hear, read, and speak in order to communicate with employees, customers, vendors, etc.Other DutiesThis job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.DisclaimersThis job description shall not be considered a contract for employment and does not alter the employment at will doctrine.

Salary : $19 - $20