Director Learning and Development

Description

Are you interested in a career where customers, colleagues, and community service are the cornerstones of your work? Would you like to work with a company that celebrates victories both big and small and welcomes ideas from all levels of our team? If so, join us here at Avanti Residential! Our moto is Sempre Avanti, meaning “Always Forward”/ “Always Welcome.” We are “people people” through our mission and core values. We enhance our communities with our work, see all members of our team as leaders, and live La Bella Vita (The Beautiful Life). With endless opportunities for personal and professional growth, the sky’s the limit when advancing your career and being the best you can be. There is a place for you at Avanti Residential. Join us today!

The Director of Learning and Development Manager is responsible for creating, administrating, organizing, and conducting classroom, computer-based, and on-the-job training curricula for all team members. Additionally, this role will provide administration, troubleshooting, and technical support for training-related software. This position will create and maintain a monthly training calendar and ensure appropriate class content and delivery. The Director of Learning and Development Manager will work alongside the SVP of Human Resources on L&D goals for the organization and provide development and facilitation of classes as needed. The Director of Learning and Development Manager will also lead the Advisor program and ensure proper program procedures.

What You’ll Do…

• Create the monthly training calendar and class invites for the organization.
• Create and disseminate communications to all team members regarding updates to all operations systems applications and policies.
• Develop reference material/guidelines and deliver supplemental training for all property management software platforms as needed in-person, over video, or an online training platform.
• Establish and develop all training curricula (on-demand and instructor-led) and related documentation with the HR and Enterprise Solution teams. 
• Responsible for training all new company initiatives on leasing practices, customer service, property management on-site operations software, property management policies and procedures, etc.
• Manage and upgrade the Learning Management System.

Requirements

What You Need to Succeed…

• Bachelor’s degree preferred.
• 7 years of experience in multifamily property management required.
• 5 years of training experience required.
• 2 years of Yardi Suit knowledge preferred.
• Familiarity with the multifamily marketing landscape including ILSs, Paid Search, Google Data products, etc.
• Solid abilities in MS Office Suite (Word, PowerPoint, Excel, and Outlook).
• Familiarity with the multifamily marketing landscape including ILSs, Paid Search, Google Data products, etc.
• Training material development using AI resources, Avatars and other innovative softwares and techniques.
• Strong project management skills.
• Strong interpersonal, oral, and written communication skills with great customer service skills.
• Proven ability to collaborate with department leaders and on-site teams.
• Creative problem solver and lover of branding.
• Ability to perform work that requires a large amount of concentration with interruptions and changing priorities.
• Pass criminal background screening prior to employment.
• Possession of a valid driver's license and up-to-date vehicle insurance OR reliable transportation is required.
• If minimum qualifications are met during resume screening the Wonderlic pre-employment assessment is required. The assessment will arrive in the email inbox that you provided.

Work Location…

• Work Schedule and location based on supervisor requirements.

What We Do for You…

• Based on position, annual or quarterly bonuses are awarded based on performance and KPIs.
• Up to 20% apartment discount.
• Continuing education and tuition reimbursement.
• A generous PTO policy.
• Health and wellness benefits include Medical/HSA/FSA/Dental/Vision/STD/LTD and many other benefits to meet your specific needs.
• 4% company match for your 401k.
• Avanti Shares Program where a portion of the company’s transactional profits are awarded to you. The longer you stay, the higher your return. 
• Avanti Cares Program that helps employees in financial need.
• Tenure-based Anniversary Recess.
• Avanti Advisors Program to help new hires with onboarding.

This job description is not an all-inclusive list of duties and responsibilities. Avanti Residential is an Equal Opportunity Employer and is committed to diversity in its workplace; applicants from all backgrounds are encouraged to apply. If you are interested in applying for a position with Avanti and need special assistance or accommodation to use our website, please get in touch with HR@Avantiresidential.com.