What are the responsibilities and job description for the Wholesale and House Account Sales Manager position at Avante Diagnostic Imaging?
Wholesale And House Account Sales Manager
Reporting to the Vice President of Sales, the Wholesale and House Accounts Sales Manager is responsible for supporting the company's Wholesale and House Accounts sales efforts, creating sales revenue, and driving profit margins in new and existing accounts within an assigned geographical territory. The role is critical in driving the company forward through assertive professional sales and contributing to Avante's success in the marketplace. The Sales Manager works collaboratively and effectively within all levels of the organization.
The identification of Essential Job Functions does not display an exhaustive list of all duties that may be assigned to this position, nor does it restrict the related work that may be assigned to this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Job Functions & Responsibilities
General: Exceptionally strong analytical and problem-solving skills. Strong ability to strategize, implement and retain effective business relationships. Exceptional ability to speak and write effectively in a business environment. Ability to maintain an elevated level of accuracy in planning, preparing, and entering data. Superb time management and organizational skills with the ability to meet regular and frequent deadlines. Attention to detail required. Ability to work well as a team member, maintaining a Company first mindset. Ability to stay focused for long periods of time and not be easily distracted. Must demonstrate sound work ethic, flexibility, respectfulness, honesty, and trustworthiness. Must also be punctual and dependable. Strong ability and desire to work with others in a team environment to complete projects.
Technical: Ability to effectively use sales software and Enterprise systems, email, search engine, Internet; ability to effectively use Microsoft Products: Outlook, Word, Teams, Excel and to use or learn specific software needed to improve sales productivity. Ability to deescalate and resolve problems involving several variables with limited supervision.
Communication: Strong oral and written communication skills. Ability to read and interpret documents such as financial journals, operating and accounting instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively with customers or employees of the organization. Ability to read through reporting and compliance requirements. Excellent customer-relationship skills and a strong customer-centric mindset required to be successful in this role.
Math & Reasoning: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instruction in mathematical or diagram form and deal with several abstract and concrete variables. Ability to calculate figures and amounts such as discounts, interest, commissions, proportion, percentages, and volume.
Physical and Environmental Elements
Physical Demands: Ability to sit continuously for over 3/4 of normal work shift, and stand, walk, and reach with hands and arms for at least 1/4 of the normal work shift. Ability to climb stairs. Ability to talk or hear continuously. Ability to see clearly to do all work-related tasks (clear or corrected vision at 20 inches or less). Finger dexterity is required frequently for over 3/4 of the normal work shift.
Work Environment: Position is typically performed in the office environment with standard equipment and moderate noise levels (examples: computers, printers, fax, copiers, light traffic, and phone); however, will often interact with the engineering, production, and warehouse environment. Thus, the employee works in a normal office setting and can be subjected to an open warehouse area where temperatures are subject to outdoor conditions in terms of cold and heat. There is exposure to various tools and equipment as well as forklift operations and corresponding noise levels.
Special Requirements
Avante Health Solutions is committed to a respectful and purposeful work environment; this includes each team member taking responsibility for the greater good of the company and its goal to provide exceptional products and service, and to create a sustainable future for the company and its employees.
Additionally, Avante Health Solutions is an Equal Opportunity Employer; we proudly promote a diverse workforce and do not discriminate. We encourage all employees and applicants who meet the position requirements to apply for advancement within the organization regardless of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Harassment or inappropriate behavior of any kind is not tolerated and could be grounds for termination.
If assistance or an accommodation due to a disability is needed, please discuss with the hiring manager.
Reporting to the Vice President of Sales, the Wholesale and House Accounts Sales Manager is responsible for supporting the company's Wholesale and House Accounts sales efforts, creating sales revenue, and driving profit margins in new and existing accounts within an assigned geographical territory. The role is critical in driving the company forward through assertive professional sales and contributing to Avante's success in the marketplace. The Sales Manager works collaboratively and effectively within all levels of the organization.
The identification of Essential Job Functions does not display an exhaustive list of all duties that may be assigned to this position, nor does it restrict the related work that may be assigned to this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Job Functions & Responsibilities
- Develops in depth knowledge of all accounts, customers groups, and economic drivers in sales territory.
- Works diligently to achieve annual, quarterly, and monthly sales targets.
- Ensures consistent compliance with CRM data, with specific focus on sales opportunities (correct and timely staging, estimated order dates, and budget amount), quoting, forecasting, win/loss analysis, competitive systems information, and customer contact updates.
- Develops and executes action plans to drive product sales.
- Prospects new accounts and manages existing customers.
- Generates proposals, prepares sales quotations, and effectively plans customer communications and meetings.
- Provides analyses to continuously develop sales territory.
- Communicates gathered market intelligence, including pricing trends and competitive information, field concerns, issues, and customer requirements, through proper company channels.
- Establishes long term customer relationships coupled with the ability to identify and capitalize on opportunities that immediately satisfy customer requirements.
- Maintains positive and productive after-sales relationships to periodically upsell products and services.
- Identifies issues proactively and finds resources needed to resolve.
- Leads from the front and delivers a customer experience consistent with Avante Health Solutions brand and values.
- Prepares report(s) at managers request summarizing monthly sales results achieved, customer interactions, and new opportunities started with emphasis on both existing and competitive accounts.
- Participates, as needed, in a variety of training and planning meetings to learn about new business processes, products and marketing promotions.
- Adheres to all company employment policies and safe practices.
- Complies with policies, guidelines, and regulatory requirements per ISO: 13485 2016 standards and the Company’s Quality Management System.
- Demonstrates success and a passion for servicing and learning new skills and technologies.
- Identifies improvement opportunities to processes and offers applications and solutions to promote optimal efficiency.
- Works professionally and efficiently with all levels within the organization.
- Adheres to all company employment policies and safe practices.
- Performs other duties as assigned.
- Bachelor’s degree or equivalent.
- Minimum of three years of capital medical sales experience selling imaging devices, medical equipment, and/or adjacent technologies.
- Experience selling medical devices to wholesale customers.
General: Exceptionally strong analytical and problem-solving skills. Strong ability to strategize, implement and retain effective business relationships. Exceptional ability to speak and write effectively in a business environment. Ability to maintain an elevated level of accuracy in planning, preparing, and entering data. Superb time management and organizational skills with the ability to meet regular and frequent deadlines. Attention to detail required. Ability to work well as a team member, maintaining a Company first mindset. Ability to stay focused for long periods of time and not be easily distracted. Must demonstrate sound work ethic, flexibility, respectfulness, honesty, and trustworthiness. Must also be punctual and dependable. Strong ability and desire to work with others in a team environment to complete projects.
Technical: Ability to effectively use sales software and Enterprise systems, email, search engine, Internet; ability to effectively use Microsoft Products: Outlook, Word, Teams, Excel and to use or learn specific software needed to improve sales productivity. Ability to deescalate and resolve problems involving several variables with limited supervision.
Communication: Strong oral and written communication skills. Ability to read and interpret documents such as financial journals, operating and accounting instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively with customers or employees of the organization. Ability to read through reporting and compliance requirements. Excellent customer-relationship skills and a strong customer-centric mindset required to be successful in this role.
Math & Reasoning: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instruction in mathematical or diagram form and deal with several abstract and concrete variables. Ability to calculate figures and amounts such as discounts, interest, commissions, proportion, percentages, and volume.
Physical and Environmental Elements
Physical Demands: Ability to sit continuously for over 3/4 of normal work shift, and stand, walk, and reach with hands and arms for at least 1/4 of the normal work shift. Ability to climb stairs. Ability to talk or hear continuously. Ability to see clearly to do all work-related tasks (clear or corrected vision at 20 inches or less). Finger dexterity is required frequently for over 3/4 of the normal work shift.
Work Environment: Position is typically performed in the office environment with standard equipment and moderate noise levels (examples: computers, printers, fax, copiers, light traffic, and phone); however, will often interact with the engineering, production, and warehouse environment. Thus, the employee works in a normal office setting and can be subjected to an open warehouse area where temperatures are subject to outdoor conditions in terms of cold and heat. There is exposure to various tools and equipment as well as forklift operations and corresponding noise levels.
Special Requirements
- Driving record that is insurable
- Valid driver license, passport and Motor Vehicle Record meeting company requirements and guidelines
- Travel up to 25%
Avante Health Solutions is committed to a respectful and purposeful work environment; this includes each team member taking responsibility for the greater good of the company and its goal to provide exceptional products and service, and to create a sustainable future for the company and its employees.
Additionally, Avante Health Solutions is an Equal Opportunity Employer; we proudly promote a diverse workforce and do not discriminate. We encourage all employees and applicants who meet the position requirements to apply for advancement within the organization regardless of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Harassment or inappropriate behavior of any kind is not tolerated and could be grounds for termination.
If assistance or an accommodation due to a disability is needed, please discuss with the hiring manager.