Receptionist Front Desk

Avant Garde | Portfolio Salon is looking for a polished, professional, and guest-focused Front Desk Coordinator to be the first impression of our luxury salon experience. This role is essential in creating a seamless, elevated journey for every client from the moment they walk in to the moment they leave.

Responsibilities:

• Greet clients with warmth, professionalism, and attention to detail
• Manage appointments, bookings, and confirmations (Meevo system experience is a plus)
• Maintain strong communication with stylists to ensure smooth daily operations
• Support concierge-style service: check-ins, beverage service, and client experience flow
• Handle checkout process, including retail recommendations and rebooking
• Assist in achieving salon goals: pre-booking, retail sales, and client retention
• Maintain a clean, organized, and luxury-level front desk environment
• Answer phone calls, texts, and online inquiries with professionalism and efficiency

Qualifications:

• Strong communication and customer service skills
• Ability to multitask in a fast-paced environment
• Professional appearance and positive attitude
• Sales-oriented mindset (retail pre-booking focus)
• Reliable, punctual, and team-oriented
• Bilingual (English/Spanish) preferred

What We’re Looking For:
Someone who naturally creates connection, pays attention to detail, and understands that every guest interaction matters. You are organized, proactive, and take pride in delivering an exceptional experience.