Compensation & Benefits Administrator - Confidential 

About the Role

We are looking for an experienced Compensation & Benefits Administrator to join our People Operations team. In this position, you will serve as the go-to resource for all things payroll and benefits across our organization — ensuring employees are paid accurately and on time, benefits programs run smoothly, and workforce data remains reliable. This is a hands-on, high-ownership role in a dynamic, shift-driven production environment where your expertise will directly impact the employee experience.

What You’ll Do

Own the Payroll Process

• Execute full-cycle payroll processing on weekly and bi-weekly schedules for hourly, salaried, and executive employees using HRIS platforms (e.g., UKG Pro or comparable systems)
• Monitor compliance with applicable wage and hour regulations, FLSA requirements, and tax obligations; perform audits, corrections, and reconciliations as needed
• Manage off-cycle runs, bonus payments, and special pay situations
• Oversee time and attendance platforms — including system logic, timecard accuracy, and cutoff schedules
• Calculate and apply premium adjustments, retroactive changes, and enrollment-related deductions or refunds
• Process and communicate wage garnishments and court-ordered withholdings to affected employees
• Design internal checkpoints to achieve and sustain a 100% accuracy standard

Administer Benefits Programs

• Own end-to-end administration of the company’s full benefits portfolio: medical, dental, vision, life insurance, FSA/HSA, 401(k), FMLA, STD, and LTD
• Plan and lead annual open enrollment — from strategy and communications through final execution
• Act as the primary liaison with benefits brokers and insurance carriers to ensure efficient plan management
• Oversee day-to-day enrollment changes, qualifying life events, and system updates
• Evaluate the competitiveness of current offerings and bring forward recommendations to strengthen the benefits package
• Ensure ongoing compliance with federal and state regulations governing health, welfare, and retirement plans, including data privacy requirements
• Coordinate life insurance claims with HR, employee families, and carriers
• Manage administrative tasks such as HSA employer contribution processing, benefits summary updates, and routine audits

Serve as the Internal Subject Matter Expert

• Partner with HR Business Partners to address team member questions and support benefit utilization
• Act as the escalation point for complex or sensitive pay and benefits issues
• Train supervisors and employees on relevant tools, policies, and processes
• Maintain and deliver onboarding materials related to compensation and benefits
• Produce recurring reporting on labor costs, 401(k) funding, overtime, headcount, and benefits utilization/claims
• Identify and implement process improvements across payroll, benefits, and internal controls
• Document and maintain thorough standard operating procedures for all relevant workflows

What You Bring

Experience

• 5–7 years of progressive experience in payroll and benefits administration
• Hands-on experience with a major HRIS/payroll platform (UKG Pro or equivalent strongly preferred)
• Deep working knowledge of benefits plan types including health & welfare, retirement, and leave programs

Skills & Attributes

• Unwavering commitment to accuracy, confidentiality, and compliance
• Strong analytical and problem-solving abilities with a continuous improvement mindset
• Comfortable managing multiple priorities in a fast-paced, shift-based environment
• Excellent written and verbal communication skills; able to translate complex topics for a general audience
• Advanced proficiency in Microsoft Excel and the broader Office suite
• Experience managing vendor relationships with professionalism and tact
• Highly organized, self-directed, and adaptable