Assistant Store Manager

Assistant Store Manager – Cherry Hill, NJ

How you’ll make a meaningful impact as an Assistant Store Manager:

Our success relies on the positive, can-do attitude of each member of the Avalon team. The Assistant Store Manager role is to utilize expert product knowledge, people skills and business acumen to support the implementation of the manager and business directives in ways that boost revenue and develop customer loyalty.

Joining Avalon Flooring brings the following perks and benefits to support you in your personal and professional journey:

• Competitive Salary plus Bonuses (Maximum bonus potential of $84k)
• 401(k) to help you invest in your future
• Employee Stock Ownership Program (ESOP), funded 100% by Avalon Flooring
• Medical, Dental and Vision insurance - multiple plan options available to support your needs
• Flexible Spending Accounts (FSA) to help you pay for medical, dependent and transit expenses tax free*
• Company-paid life and disability plus supplemental life
• Quantum Employee Assistance and Behavioral Health program to support you and your family
• 5 sick days, 10 vacation days and 6 paid holidays to support you in having an active life outside of work
• Room for career development and advancement
• Extensive training to ensure you’re well equipped to succeed
• Monthly work schedules so you can plan ahead
• Business casual dress code so you can be comfortable while you work
• Employee store discounts and more perks

Here is what you can expect in your role – also known as responsibilities:

Sales:

• Collaborate with Store Manager to understand and achieve budget and key performance indicators.
• Receive feedback and set clear goals through regular reviews with higher management.
• Demonstrate product knowledge and communicate promotions to the team.
• Support sales analysis and engagement with ProPartners.
• Identify and fill sales gaps and support team in achieving sales targets.

People Management:

• Foster a positive culture and provide coaching and mentorship to Sales Consultants.
• Give timely feedback and conduct regular check-ins with team members.
• Conduct performance reviews and provide training opportunities.
• Recognize and reward individual and team achievements.

Customer Experience:

• Lead by example in providing excellent customer service.
• Encourage team communication to address challenges and maintain positive reputation.
• Support customer service interactions and follow-ups.

Operations:

• Ensure correct pricing, signage, and displays in partnership with the merchandising department.
• Manage inventory, maintenance, and pricing updates.
• Oversee visual merchandising and promotional setups.
• Ensure efficiency in receiving process and safety procedures.
• Maintain store appearance and adhere to security procedures.
• Handle scheduling and timecard approvals for the sales team.
• Receive feedback and set clear goals through regular reviews with higher management.
• Demonstrate product knowledge and communicate promotions to the team.
• Support sales analysis and engagement with ProPartners.
• Identify and fill sales gaps and support team in achieving sales targets.

What You’ll Bring to the Team:

• Sales Expertise: Proven experience in consultative sales, ideally in a high-end or commission-based retail environment, where relationship-building and personalized service drive results.
• Leadership Experience: Minimum of 3 years in management (including direct sales leadership); 5 years preferred. Ability to coach and develop a high-performing sales team.
• Customer-Centric Mindset: Deep understanding of the luxury sales experience—building authentic connections, qualifying needs, and closing high-value transactions.
• Business Acumen: Ability to assess financial and sales performance data, identify trends, and implement strategies to maximize revenue and profitability.
• Problem-Solving Skills: Strong ability to diagnose sales gaps, address challenges, and develop innovative solutions to drive team success.
• Adaptability & Initiative: Comfortable working in a dynamic retail environment, pivoting quickly to shifting priorities while maintaining a results-driven mindset.
• Communication & Relationship Building: Excellent interpersonal skills with the ability to engage clients and team members effectively, fostering loyalty and repeat business.
• Commitment to Excellence: A passion for delivering exceptional customer experiences while upholding our core values:
• Do the Right Thing – Making sound decisions with integrity, even when no one is looking.
• Dedicate Yourself to Excellence – Striving for top-tier performance in every aspect of your role.
• Be Larger than Life – Bringing entrepreneurial energy to create opportunities that set us apart.

Additional Requirements:

• Availability: Ability to work a 5-day, 40-hour workweek, including most weekends.
• Travel Flexibility: Willingness and ability to travel using your personal vehicle to our Metro Region locations (Cherry Hill, Deptford, King of Prussia, Oxford Valley, Philadelphia, Warrington, and Wilmington).
• Industry Knowledge: Comprehensive understanding of premium retail products and services.

Why you’ll love working with us:

We are committed to cultivating an environment where our team members love where they work and respect their colleagues as well as one that creates and maintains an inclusive work environment for all employees. We support diversity, equity, inclusion and belonging. We focus on our people first and demonstrate behaviors that represent our employee focused workplace that provides opportunities for growth and advancement within the company. Visit our really career page or navigate to www.avalonflooring.com to obtain more information on our team!

All offers of employment are contingent upon clean background check

Job Type: Full-time

Pay: $81,900.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Do you have retail management experience? How many years?
• Do you have commission experience? How many years?
• Are you able to travel and/or commute to multiple locations within our metro region?

Work Location: In person

Salary : $81,900