What are the responsibilities and job description for the Medical Receptionist position at Avail MD?
Job Overview
We are seeking a compassionate, detail-oriented, experienced Medical Receptionist to join our busy primary care team. The ideal candidate will bring a strong background in administrative support, managing high call volume, uploading documents to charts, insurance verification, prior authorizations, scheduling, and collecting appointment payments. This role demands exceptional communication, outstanding customer service, proficiency with electronic health record (EHR) systems, and ability to manage a busy front desk.
Key skills include:
- High-Level Communication Skills
- Answering calls and Managing Schedules
- EMR Expertise
- Customer Support
- Detail Oriented
- Medical terminology
- Patient record management
- Prior Authorizations
- Insurance Verification
- Documentation
You will be essential to ensuring smooth clinic operations and delivering exceptional patient experiences.
Key Responsibilities
- Leading the in-office customer experience
- Answering all incoming calls/Outbound Calls
- Scheduling
- EMR Management
- Accurately document and manage patient data using EHR system
Qualifications & Experience
- Experience in a high-volume primary care clinic
- EMR
- Phone System
- Schedule manager
- Knowledge of anatomy, physiology, and medical terminology across multiple specialties (internal medicine, geriatrics, emergency medicine, and surgical procedures)
- Understanding of ICD coding for accurate billing and documentation (preferred)
- Ability to work effectively under pressure while maintaining empathy and professionalism
If you are committed to delivering top-quality healthcare and thrive in a collaborative, patient-centered environment, we invite you to apply for this rewarding opportunity.
Pay: $17.00 - $23.00 per hour
Expected hours: 30.0 – 35.0 per week
Benefits:
- On-the-job training
- Opportunities for advancement
Work Location: In person
Salary : $17 - $23