Medical Receptionist

Job Overview

We are seeking a dynamic and detail-oriented Medical Receptionist to join our healthcare team. In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a welcoming environment while managing a wide range of administrative and clinical support tasks. Your energetic approach will help streamline daily operations, facilitate effective communication, and uphold the highest standards of patient care and confidentiality. If you thrive in fast-paced settings and possess strong organizational skills, this opportunity is perfect for you to make a meaningful impact in healthcare delivery.

Responsibilities

• Greet patients and visitors warmly, providing exceptional customer service while managing check-in and check-out procedures.
• Schedule appointments efficiently using EMR (Electronic Medical Records) systems such as Epic, Meditech, or Athenahealth, ensuring optimal clinic flow.
• Verify patient insurance coverage, process medical collections, and handle billing inquiries with accuracy and professionalism.
• Maintain and update patient records in compliance with HIPAA regulations and clinical confidentiality policies.
• Assist with documentation review, ensuring all medical records are complete, accurate, and properly coded using CPT (Current Procedural Terminology), ICD-9, ICD-10 coding standards, and Medicare guidelines.
• Manage phone communication with patients, providers, and insurance companies using proper phone etiquette and clear communication skills.
• Support medical office management tasks such as filing, data entry with 10-key typing skills, and maintaining office supplies to ensure smooth clinic operations.

Skills

• Proven experience in medical administrative support or front desk roles within a clinical setting.
• Strong knowledge of EMR/EHR systems including Epic, Meditech, Athenahealth, eClinicalWorks or similar platforms.
• Familiarity with medical billing, medical coding (ICD-10/ICD-9), CPT coding, and health insurance processes such as Medicare claims.
• Excellent computer skills including proficiency in Microsoft Office Suite for documentation and communication purposes.
• Ability to review medical documentation accurately while maintaining attention to detail under tight deadlines.
• Bilingual abilities are highly valued to serve diverse patient populations effectively.
• Demonstrated understanding of clinical confidentiality policies and health information management standards.
• Exceptional customer service skills paired with phone etiquette and professional demeanor.
• Strong organizational skills with the ability to multitask in a busy clinic environment while adhering to HIPAA regulations.

Join us to be part of a dedicated healthcare team committed to delivering compassionate care through efficient administrative support!

Pay: $16.00 - $18.00 per hour

Expected hours: 35.0 – 40.0 per week

Benefits:

• Paid time off

Work Location: In person

Benefits:

Salary : $16 - $18