What are the responsibilities and job description for the Dental Front Desk Treatment Coordinator position at Autumn Lake Dental?
We are a well-established private dental practice in the East Bay/Antioch/Oakley/Brentwood seeking a results-driven Front Desk / Treatment Coordinator who knows how to convert diagnosed treatment into scheduled care. This role is ideal for someone who thrives on keeping the schedule full, helping patients move forward confidently, and supporting doctors in hitting production goals. Willing to train those who are new or have some dental experience, depending on the right personality and mindset.
Schedule & Availability
- Full-time position
- Immediate availability preferred
- Saturday availability required
- Consistent schedule in a fast-paced practice
Key Responsibilities
- Present and coordinate dental treatment plans
- Help patients move forward with same-day treatment whenever possible
- Manage and optimize schedules for up to three doctors
- Proactively fill last-minute cancellations and open chair time
- Make outbound calls and follow up on unscheduled treatment
- Maintain a full, efficient schedule aligned with production goals
Systems & Software Experience
- Open Dental
- Cherry, CareCredit, and Proceed financing
- Insurance verification and benefit navigation
- Comfort with KPIs, reports, and performance tracking
Why Join Our Practice
- Private, non-corporate ownership
- Production-focused, systems-driven practice
- Clear expectations, goals, and accountability
- Supportive leadership with monthly check-ins with the main doctor
- Collaborative environment where front desk plays a key role in success
Who We’re Looking For
- Prior experience in a dental front desk or treatment coordinator role
- Sales and closing skills to help patients move forward
- Spanish-speaking strongly preferred
- Organized, confident, and patient-focused
- Skilled at closing treatment and filling schedules
- Comfortable meeting KPIs and production targets
- Team player who communicates well with doctors and staff
Location: Oakley, CA
Apply with resume
Pay: $18.00 - $25.00 per hour
Benefits:
- Dental insurance
- Health insurance
Experience:
- Sales: 1 year (Preferred)
- Dental: 1 year (Required)
Language:
- Spanish (Required)
Work Location: In person
Salary : $18 - $25