What are the responsibilities and job description for the Automotive Service Advisor position at AutoTECH Blackhawk?
Service Advisor (with Technician Background)
AutoTECH Blackhawk | Monday–Friday | 8–5
AutoTECH Blackhawk wasn’t built by accident.
It was built by people who were tired of the way this industry used to be, outdated, ego-driven, and stuck in an “old boys club.” So they did something about it. They built a shop where people actually enjoy coming to work, where the team collaborates, and where doing things the right way matters.
If you’ve spent time turning wrenches and now want to be on the front counter, but still speak the language of the shop, you’ll fit right in here.
Pay & Incentives
- Hourly: $25–$40/hour depending on experience
- Performance-based bonus structure
- Based on production, ARO, or other KPIs depending on your strengths
- Pay reviews annually (around June)
Benefits
- Health insurance
- 401(k)
- PTO (2 weeks annually)
- Ongoing training reimbursement
What This Role Looks Like
This is not an order-taker role.
You’ll be the bridge between the shop and the customer, translating what’s happening in the bay into something real, clear, and valuable. You’ll work closely with technicians, not just relay messages, and your technical background will actually be used.
You’ll succeed here if you:
- Understand how vehicles actually work (not just what a screen tells you)
- Can confidently explain repairs in a way customers trust
- Know how to sell without feeling like you’re “selling”
- Enjoy being part of a team, not working in a silo
This is a role where performance is recognized, and rewarded.
Schedule
- Monday–Friday, 8:00 AM – 5:00 PM
- No weekends
This is a shop that actually pays attention to how people are doing, not just what they’re producing.
Shop Culture
This is a fast-paced shop, but it’s also:
- Collaborative (advisors and techs work together constantly)
- Supportive (no blame culture, just growth and problem-solving)
- Fun (yes, actually fun)
What that looks like:
- Weekly team lunches (someone cooks every Wednesday)
- Company outings and customer appreciation events
- Open communication, questions don’t get shut down here
- Leadership that jumps in and helps, not just directs
The goal isn’t just to hit numbers, it’s to build a place where people want to stay.
What We're Looking For
- Service advisor experience preferred
- Technician background strongly preferred
- Strong communication and sales ability
- Willingness to learn and grow
- Team-first mindset
Why This Shop?
You won’t find a more modern, collaborative, and genuinely team-oriented shop.
If you’re coming from a place where:
- Advisors and techs don’t talk
- You’re expected to “just sell it”
- Or the culture feels stuck…
This is a completely different environment.
Sound Like a Fit?
We’re not just filling a spot, we’re building our future. If you want to be part of something real, where your work matters and your ideas are welcome, let’s talk.
Questions? Contact hiring@autoignitemanagement.com Please do not contact the shop directly, thank you!
Job Type: Full-time
Pay: $25.00 - $40.00 per hour
Benefits:
- 401(k)
- Health insurance
Experience:
- professional automotive repair: 2 years (Preferred)
Ability to Commute:
- Danville, CA 94506 (Required)
Work Location: In person
Salary : $25 - $40