What are the responsibilities and job description for the Mechanical Claims Adjuster position at AUTOMOBILE PROTECTION CORPORATION?
At APCO Holdings, home to trusted brands like EasyCare, GWC Warranty, and National Auto Care, we’re redefining the automotive protection industry through trusted products, exceptional service, and people who care deeply about doing what’s right.
Our Mechanical Claims Adjusters are the engine that keeps our promise of service excellence running. In this role, you’ll combine your mechanical know-how and customer service skills to help drivers get back on the road quickly, delivering the peace of mind our partners and customers expect.
What You’ll Do
- Review and verify automotive mechanical breakdown claims for coverage, service history, and eligibility.
- Collaborate with repair facilities to approve covered repairs and negotiate fair parts and labor costs.
- Apply contract terms and make accurate repair cost calculations.
- Communicate decisions clearly, ensuring every customer interaction is handled with care, empathy, and professionalism.
- Manage your call queue efficiently while maintaining detailed and accurate claim documentation.
What You’ll Bring
- High school diploma or equivalent (ASE or Manufacturer Certification is a plus!).
- Solid understanding of vehicle mechanical systems, repairs, and diagnostics.
- Strong communication and problem-solving skills.
- Computer proficiency and comfort working in a fast-paced environment.
- A caring, authentic approach that puts the customer first, always.
Why You’ll Love Working Here
At APCO, we move with velocity, passion, and purpose. Our team lives by our core values:
- Invested – We believe in our mission, our team, and your growth.
- Authentic – We bring honesty and transparency to every interaction.
- Principled – We do the right thing, even when no one’s watching.
- Caring – We act with empathy and respect for our customers and each other.
- Open – We embrace change and value every voice.
When you join APCO Holdings, you’re not just taking a job, you’re starting a career where your expertise, integrity, and drive make a real impact.
What We Offer
- Competitive compensation and career advancement opportunities.
- Comprehensive benefits package.
- Supportive, team-oriented culture.
- The opportunity to work with industry-leading automotive protection brands.
Join us and help shape the future of automotive protection, one claim, one customer, and one trusted interaction at a time.
Apply today to start your journey with APCO Holdings.
