What are the responsibilities and job description for the Customer Service Representative position at Automated Health Systems?
Automated Health Systems is a premier healthcare focused customer service call center vendor expanding in the Baltimore-area. Join at the front end for an exciting opportunity in a fast-paced contact center environment.
Call Center Benefits:
- Comprehensive and ongoing paid training
- Strong company culture with career growth opportunities
- Training Schedule: Monday to Friday between 8:30 a.m. to 5:00 p.m.
Call Center Qualifications for the position include:
- Customer-focused team player with a passion for helping people.
- Strong PC proficiency with a willingness to learn new applications.
- Detail-oriented, fast learner with excellent communication skills.
- Maintain confidentiality of personal health information.
- Bilingual skills (i.e., Spanish) strongly preferred.
Don’t miss the chance to join this cutting edge, service-minded team dedicated to making the process easy for all who contact us!
AHS is an Equal Opportunity Employer. Please visit our website for more information: www.automated-health.com/careers
“The Enlightened Choice in Health Service Management”
Additional Titles:
Call Center
Call Center rep
Call Center Professional
Customer Service
Customer Service Rep
Customer Service Representative
Customer Service/Call Center
Job Types: Full-time, Part-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Referral program
- Vision insurance
Work Location: Remote
- Assisting individuals and families with information and questions about DHS Programs.
- Providing accurate and consistent information.
- Providing quality customer service and support.
