What are the responsibilities and job description for the Administrative Assistant / Customer Service Representative position at AutoMate Label Solutions LLC?
ENTRY LEVEL Administrative Assistant / Customer Service Representative (in training)
Pay starting: $18.00-$20.00/Hour
AutoMate Labels has an immediate opening for an entry level Administrative Assistant/ Customer Service in training. Must have a strong administrative background and possess solid customer service, communication, organizational and technical skills. This entry-level, cross-functional role provides hands-on training in administrative support, customer service, and general office operations
*Printing knowledge and Graphics art knowledge a plus*
Responsibilities:
· Manage data in spreadsheets and reports
· Cross function and perform general office operations
· Backfill for other positions as needed office support, and other operational roles.
· Keep records and reports up to date
· Help maintain workload, files, and office supplies
· Carry out clerical duties, including answering phones and preparing documents
· Proficient in 10 key/ Data entry
· Familiar with Microsoft office
· Assist management with reporting, tracking, and follow up tasks
· Learn company systems, policies, and workflows to provide cross-functional support
Basic Requirements:
· Computer skills to include proficiency in Excel and Word
· Strong communication skills
· Ability to establish and maintain working relationships cross-functionally, with peers, and management personnel.
· Excellent internal and external customer service.
· Commitment to accuracy and quality while meeting goals or deadlines
· Demonstrated self-directed work habits and strong communication skills. Capable of seeking answers when needed and motivated to seek out additional tasks.
· Maintain a high level of integrity and confidentiality while balancing multiple priorities and responsibilities.
· Must have the ability to multi task and manage details of different processes efficiently.
Growth Opportunities:
· Hands on training in administration, customer service, and company operations.
· Opportunity to develop into specialized role within the company
· Exposure to multiple departments for career growth and advancement.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person
Salary : $18 - $22