What are the responsibilities and job description for the Internal Service Advisor position at Autobahn Inc?
Title: Service Advisor
Our Mission: Fostering a people-focused culture by developing career paths for everyone to succeed and creating seamless automotive solutions that make things easy for our teams and clients.
Autobahn Fort Worth is a family-owned company with a long history of success and commitment to making our communities better. We are looking for passionate individuals from all backgrounds who share our core WORTH values to grow our brand by helping people love what they drive. We invest in the growth and development of our team members so they can drive their own career paths with a focus on promoting from within. Come join the Autobahn team!
Here at Autobahn Fort Worth, we believe that engaged teammates are the best way to deliver an effortless purchase and ownership experience for our clients. We offer a great work-life balance with the best hours in the business, industry leading PTO, 401k match, recognition programs, anniversary bonuses, lease payment assistance, and many more. It’s time for you to love what you do!
As a Service Advisor you are an expert at assisting clients and team members to ensure client satisfaction with our services. You are skilled at developing and achieving strategic initiatives on time and delegating tasks. You are a humbly confident team player with an eagerness to learn and help your teammates grow.
As a Service Advisor with Autobahn Fort Worth, you will be responsible for:
- Greeting clients and performing vehicle inspections and repair order recommendations
- Consulting technicians about needed repairs and presenting clients with repair options to maintain the vehicle per OEM recommendations
- Answering client questions about service outcomes and consulting with technicians when necessary
- Presenting clients with insurance and warranty options for better coverage and potential savings
- Overseeing and managing the service center’s scheduling and workflow
- Informing clients of changes in service or when their vehicle is ready to be picked up
Qualifications:
- Engineering and mechanical experience
- Automobile industry experience and ability to problem solve
- Professional, well-groomed personal appearance
- Clean driving record & valid driver’s license
- Willing to submit and pass pre-employment background check and drug screen