Automotive Service Writer

We are a German auto repair and aftermarket performance shop seeking a motivated, reliable, and detail-oriented individual to join our team as a Service Writer / Sales Associate & Social Media Coordinator.

This is a hybrid role ideal for someone who enjoys working with customers, understands automotive service, and has a creative side for digital marketing.

Key Responsibilities

Customer Service & Sales

• Act as the liaison between customers, technicians, and management
• Clearly explain services, repairs, and recommendations
• Schedule appointments, prepare estimates, and create invoices
• Follow up with customers and return calls promptly
• Build and maintain strong customer relationships

Operations & Administrative

• Order parts, receive deliveries, and process vendor invoices
• Assist with general shop organization and workflow

Social Media & Digital Marketing

• Manage and grow social media accounts and online presence
• Create engaging content (text, photos, video)
• Respond to comments, messages, and inquiries
• Stay current with trends, platform updates, and best practices
• Assist with marketing campaigns and promotions
• Help maintain and update e-commerce website

Requirements

• Monday–Friday (8:00 AM – 5:00 PM)
• Valid driver’s license with clean record (required)
• Must be able to drive manual transmission (no exceptions)
• Strong knowledge of German vehicles (required)
• Experience with European performance aftermarket (preferred)
• 1 year in service writing, sales, or customer service (preferred)
• Excellent communication and organizational skills
• Experience with social media platforms and content creation
• Basic image/video editing skills
• Age 21 with reliable transportation
• High school diploma or GED (minimum)
• Ability to work independently in a fast-paced environment
• Detail-oriented, professional, and team-focused

Additional Requirements

• Professional references required

What We’re Looking For

Someone who is:

• Honest, dependable, and punctual
• A self-starter who takes initiative
• Organized and able to manage multiple tasks
• Friendly, outgoing, and customer-focused
• Passionate about cars and automotive performance

Pay: $25.00 - $30.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid time off
• Retirement plan

People with a criminal record are encouraged to apply

Education:

• High school or equivalent (Required)

Language:

• English (Required)
• Spanish (Preferred)

License/Certification:

• drivers license & drive manual trans (stick) (Required)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Saddle Brook, NJ 07663 (Required)

Work Location: In person

Salary : $25 - $30