Customer Service Representative-Temporary

Auto Pro Collision is looking for a temporary customer service representative in the automotive-repair industry. We are a full-performance collision repair shop and have a great office environment. This position is for a responsible and trustworthy person who has experience in the auto body industry. You will be the face of the company and will be the first person that customers see when they come in.

Responsibilities Include:

• Customer Service
• Answering the Telephone
• Computer data entry
• Miscellaneous office tasks
• Ensure the customer waiting area is clean and organized.
• Greet customers, vendors and other parties. Determine the nature of their business and direct them to the appropriate staff member
• Act as principal phone contact. Direct phone calls to the appropriate staff member and take a message when necessary. Be sure messages are received by the proper person immediately or as soon as he/she becomes available
• Gather basic customer information and distribute to the appropriate staff member
• Enter headers for customer repair orders
• Help organize repair orders for closing

- Assist with:

- Filing

- Faxing

- Copying

- Sorting

- Billing

Required/Recommended Skills:

- Experience with CCC One (our operating system)

- Overall Body Shop Experience (familiar with process and operations_

- Microsoft Word and Excel

**This temporary position will be needed from June-August***

PLEASE CONTACT THROUGH EMAIL OR THROUGH WEBSITE. PLEASE DO NOT CALL OFFICE.

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Have you worked in an Auto Body Shop before? If so, how many years?

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 3 years (Preferred)
• CCC One: 1 year (Preferred)

Work Location: In person

Salary : $18 - $25